Legal Operations and Contract Manager

Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. 

Applicants must already be legally authorized to work in the U.S.  Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

This role is essential to help Lyric establish efficient, scalable legal and contracting processes. This position ensures the Legal & Compliance team can operate effectively in a fast-paced, evolving environment by leading critical workstreams and driving strategic execution.

ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES

• Contract Drafting, Management, & Optimization: Draft contracts and refine contracting operations—across sales, vendors, and partnerships. Create scalable templates, tools, and review processes that balance speed with compliance.
• Strategic Legal Operations: Design and implement operational plans for the Legal & Compliance function, including project roadmaps, legal tech tool implementation, data reporting systems, and cross-functional workflows.
• AI & Data Privacy Program Support: Operationalize legal tasks related to Lyric’s AI and data privacy programs. Ensure proactive tracking of obligations and partner with internal stakeholders to meet evolving regulatory expectations.
• IP and Legal Entity Management: Maintain trademark, patent, and IP portfolios, including integration of acquired IP. Oversee state and federal entity registrations, such as SAM.
• Compliance Program Execution: Partner with the Compliance Director to track training, perform exclusion checks, and assist in investigations. Help develop frameworks to support a maturing compliance culture.
• Legal KPI & Reporting: Create dashboards and reporting mechanisms for key legal and compliance goals. Present data in strategic formats for executive and Board review.
• M&A Integration Support: Coordinate legal and compliance responsibilities in acquisition diligence and post-close integration. Ensure legal operations are aligned across newly acquired entities.
• Insurance Policy Administration: Support annual policy renewals, maintain insurance certificates for client-facing needs, and answer internal insurance-related inquiries.
• Outside Counsel Coordination: Track spend and help optimize our use of external counsel through reporting and performance insights.

REQUIRED QUALIFICATIONS

• Bachelor’s degree and eight (8) years or minimum of ten (10) years direct experience to the role if no Bachelor’s degree
• Minimum of eight (8) years of experience in legal operations, contract drafting, management, or corporate legal roles
• 5 + Years experience with tools like Salesforce, DocuSign, and CLM or workflow automation platforms.

PREFERRED QUALIFICATIONS

• PMP or similar project/process certifications
• Expert in contract lifecycle management, risk spotting, and template governance. Experience supporting business, vendor, or partner deals.

***The US base salary range for this full-time position is:

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.