Offer summary

Qualifications:

High School diploma or GED required., Minimum of 1 year experience in healthcare, community-based, or social work environment., Experience with electronic medical records., Bilingual skills and certification as a Community Health Worker are preferred..

Key responsibilities:

Assist patients in accessing health and social services.

Collaborate with care team to develop action plans.

Build trusting relationships with patients to support health goals.

Facilitate communication among patients, families, and community organizations.

Job description

Job Description Summary

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Responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services.

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How will you make an impact & Requirements

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With nearly 30 years of experience in providing advanced primary care, Carelon APC delivers exceptional patient experiences. Compassionate clinicians take the time to understand each patient’s unique health needs while also removing barriers to access. Patients trust us to receive the right personalized care where and when they need it – in our care centers, at home or virtually – to improve their health outcomes and quality of life.

Primary duties may include but are not limited to:

Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being.
Collaborates with social worker and/or care manager to develop action plan.
Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
Documents interactions with patients and on behalf of patients in medical record. Attends meetings as required.

Requirements:

Requires a High School diploma or GED
Experience utilizing electronic medical record
Minimum of 1 year experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background.
Bilingual preferred.
Certified Community Health Worker preferred.
Travels to worksite and other locations as necessary

Compensation: $18.97/hr. - $23.71/hr. & bonus eligible

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