Offer summary

Qualifications:

High school diploma or GED required., At least 1 year of relevant purchasing experience., Knowledge of healthcare supply chain and legal terms., Strong customer service and communication skills..

Key responsibilities:

Manage service and supply purchases, including obtaining quotes.

Ensure accurate procurement from requisition to payment, resolving invoices.

Respond to customer service requests and resolve open tickets.

Build and maintain collaborative relationships with customers.

Job description

We are so glad you are interested in joining Sutter Health!

Organization:

S3-Sutter Shared Services-Valley

Position Overview:

*This position is eligible to work from home within the Sutter Health Northern California footprint.

Primary contact for service and supply purchases and minor equipment orders, including acquisition of quotes, i.e. Requests for Quotations (RFQ). Ensures timely and accurate procurement from requisition to payment processing including invoice resolution and vendor credits. Performs customer service duties related to purchasing in order to respond to and resolve open service tickets and meet established customer service levels. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Participates in programs and in using tools in support of building a high performance culture via the standard responsibilities (e.g. performance measurement, people development, customer relationship management, etc.). Establishes and maintains strong, collaborative relationships with all customers to identify additional ways to be of service and ensure customer satisfaction.

Job Description:

EDUCATION:

HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

1 year recent relevant experience

SKILLS AND KNOWLEDGE:

Knowledge of applicable state and local sales tax laws and legal contact terms and language.
Familiarity of healthcare environment specific to supply chain, materials, supplies and equipment.
Customer service skills, ability to maintain requisitions and purchase orders, including expedite backorders and acquire suitable product substitutions.
Ability to communicate ideas both verbally and written proces requests consistently with general supervision, assess problems and resolve or escalate to appropriate team to resolve.
Interpersonal skills with the ability to work and collaborate with other areas throughout the organization
Attention to detail, work in a team environment and ability to work with and maintain confidential information.
Ability to communicate ideas both verbally and written.
Time management skills and ability to manage individual assignments.
Ability to work well with others of diverse backgrounds in a highly active environment.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

Days of the Week:

Monday - Friday

Weekend Requirements:

Occasionally

Benefits:

Yes

Unions:

Position Status:

Non-Exempt

Weekly Hours:

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $31.53 to $39.41 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

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