Technology Manager, End-User Computing

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Technology Product & Platform Management

Job Sub Function:

Platform/Cloud Engineering

Job Category:

People Leader

All Job Posting Locations:

Baltimore, Maryland, United States, Burlington, Vermont, United States, Charleston, South Carolina, United States, Charleston, West Virginia, United States, Chicago, Illinois, United States, Concord, New Hampshire, United States, Dover, Delaware, United States, Fargo, North Dakota, United States, Fayetteville, Arkansas, United States, Hastings, Nebraska, United States, Iowa City, Iowa, United States, Jackson, Mississippi, United States, Kansas City, Kansas, United States, Las Vegas, Nevada, United States, Memphis, Tennessee, United States of America, Rapid City, South Dakota, United States, Raritan, New Jersey, United States of America, US053 NM Albuquerque - 3801 University Blvd, US059 DC Washington - 1350 I St NW, US104 KY Shepherdsville - 925 Conestoga Pkwy, US326 AZ Tempe, Wilson, North Carolina, United States of America

Job Description:

We are looking for the right candidate to join a tightly knit team focused on enabling new ways of working and empowering our employees and partners to do more with technology to advance our core mission of enabling science through world-class innovation.  Our team is skilled, works fast and smart, and puts a high value on work-life balance while adapting and iterating quickly. This role can be based in Raritan, NJ, Sao Jose dos Campos, Brazil, or remotely in the US.

 

The ideal candidate is a technology professional with continuous learning habits, cross-domain enterprise scale expertise in desktop, network, desktop and application virtualization, endpoint management and endpoint security, public cloud services from both Microsoft and Amazon Web Services, and has domain-specific model and AI literacy skills in these areas.  Since our internal IT services will be AI augmented going forward, this individual should understand AI scaling, the strategic impact of AI, AI value creation, effective use of AI, and effective AI engineering.

 

Key Job Responsibilities:

• Assist in defining advanced technology service strategy and roadmap creation, including alignment to vendor support and product roadmaps, as well as emerging employee use cases.
• Continuously optimize existing production services based on current and emerging technologies, for optimal alignment to use cases.
• Explore emerging technologies and trends across different domains to drive innovation and acquire new skills.
• Continuously evaluate current situations, anticipate events, and act to deliver maximum business value.
• Translate functional and technical requirements into detailed architecture and design, to then drive development.
• Be an advocate of industry best-practices to produce reliable, fault-torrent and dependable services.
• Participate in architecture and design reviews, guide decision making, planning and execution to maintain our high development quality standards.
• Anticipate and respond to trends and disruptions.
• Maintain skillset competitiveness in the broader job market and within JNJ.
• Set clear objectives using OKRs and outcome-driven metrics.
• Continuously improve abilities, personal effectiveness, and be driven to take on new challenges.
• Effective collaboration with AI experts and engineers to implement effective AI solutions

 

Skills:

• Agile engineering practices, test-driven development, continuous integration, and automated acceptance testing.
• MS and AWS admin interfaces and functions, reporting, telemetry / metrics
• Windows 365 Cloud PC
• Remote desktop protocols, clients
• UEM and DEX management / monitoring tools
• Scripting and automating common and highly repeatable tasks.
• Microsoft Azure Virtual Desktop
• Amazon WorkSpaces
• Amazon AppStream
• Operating Systems
• Modern endpoint management, Microsoft Entra ID, Intune
• Zero trust principles and best practices
• AI engineering (design, buy-build, data preparation, model selection/fine-tuning/training, validation, deployment, monitoring, operations)
• Algorithm and model types (data-driven)
• Data management and engineering, analytics
• AI agents, composite AI, optimization

 

Qualifications:

• Bachelor’s degree in computer science or equivalent applied experience
• 5+ years leading design or architecture of new and existing services (design patterns, reliability, and scaling)
• 5+ years of enterprise scale infrastructure operations experience
• 5+ years of cloud foundational services
• Experience mentoring and/or leading an engineering team

This is a remote role available in the US. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location across the country to apply.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

#LI-remote

The anticipated base pay range for this position is :

$100,000 to $172,500

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits