Cyber Operations Lead

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As we expand, our Technology team is growing rapidly, driving innovation in AI for Workers Compensation. We're transforming the industry with cutting-edge solutions that enhance claims management, improve outcomes, and streamline processes.

At EML, we foster a learning culture, investing in our people to build long-term careers while shaping the future of technology in our sector.

We’re looking for a Cyber Operations Lead to oversee and elevate the organisation’s frontline cyber defence. You’ll lead a high-performing security operations team, respond to threats in real-time, and play a critical role in protecting our systems, data, and reputation.

This will be a permanent, full-time position based in our Sydney CBD office, with flexibility to work from home up to 2 days.

YOUR RESPONSIBILITIES

• Lead and coach a Cyber Operations team, driving a strong culture of ownership, collaboration, and learning.
• Oversee real-time monitoring, analysis, and incident response using tools like SIEM and EDR.
• Manage the vulnerability program, including scanning, risk assessment, and remediation tracking.
• Partner with DevOps and Infrastructure to embed secure configurations and uplift hardening standards.
• Drive automation and process improvements to boost threat response and operational efficiency.
• Keep incident documentation sharp, and share insights and trends with key stakeholders.

ABOUT YOU

• 5+ years' experience in cyber security operations, ideally in a regulated or financial services environment.
• Strong hands-on skills with security tools (SIEM, EDR, firewalls, vulnerability management platforms).
• Solid understanding of cloud security, Zero Trust principles, and modern cyber defence strategies.
• Confident handling threat investigations, phishing, malware, and incident triage.
• Experience with scripting or automation (Python, PowerShell) to improve workflows.
• A proactive, calm leader who builds trust and communicates clearly under pressure.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:
•    A vibrant, collaborative innovative team culture
•    Flexibility with opportunity to WFH when you are fully trained in your role.
•    A corporate wellbeing program with discounted health insurance and gym membership
•    Access to discounts at over 350 retailers through our Rewards Hub program
•    Entitlement to an annual tenure and performance-based recognition reward
•    Comprehensive learning and development support
•    Companywide events to celebrate success.
•    Quarterly Reward and Recognition Awards
•    Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.