Inbound Support Associate – Day Shift (Kolkata)

Work set-up: 
Full Remote
Contract: 
Work from: 

2COMS Consulting Pvt. Ltd. logo
2COMS Consulting Pvt. Ltd. http://www.2coms.com
10001 Employees
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Job description

Job Role: Inbound Support Associate – Day Shift (Kolkata)

Responsibilities: 
  • Handle inbound calls efficiently and professionally
  • Provide accurate, valid, and complete information by using the right tools and resources
  • Identify candidate's issues and resolve them on time or escalate when necessary
  • Maintain detailed records of candidate interactions in excel.
  • Prepare daily, weekly, and monthly MIS reports in Excel 
Location: 

  • Hybrid (New Alipore , Kolkata) – Candidate must work from the office 2 days a week

  • Out of Location(Work from Home Mode)


Requirements

  • Bachelor's degree in any field
  • Good communication skills required
  • Freshers or candidates with up to 1 year of BPO Or tele calling experience will be preferred.
  • Must have laptop or desktop with 8 GB RAM
  • Must have stable wifi/ network connection



Benefits

Salary : Upto Rs.14,000 take home


Salary: 0 - 200000

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Excel
  • Communication

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