Technical Project Manager

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

We are seeking a highly motivated and experienced Technical Project Manager with a strong background in Healthcare IT to join our dynamic team. The ideal candidate will possess a deep understanding of healthcare systems, technologies, and regulations, coupled with exceptional project management skills. As a Technical Project Manager, you will play a crucial role in leading cross-functional teams, driving project success, and ensuring the seamless implementation of cutting-edge IT solutions within the healthcare domain. Travel up to 10% of FTE in order to serve the needs of Centerstone’s clinical organizations.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Project Leadership: Lead and manage end-to-end project lifecycles, from conception to delivery, ensuring the timely completion of milestones, tasks, and deliverables.
• Healthcare Expertise: Leverage your in-depth knowledge of healthcare IT systems, medical devices, electronic health records (EHR), health information exchange (HIE), and HIPAA regulations to drive informed decisions throughout the project lifecycle.
• Stakeholder Collaboration: Collaborate closely with cross-functional teams including developers, designers, clinicians, regulatory experts, and business stakeholders to gather requirements, define project scope, and establish clear objectives.
• Risk Management: Identify potential risks and challenges associated with healthcare IT projects, and proactively develop mitigation strategies to ensure successful project outcomes.
• Project Planning: Create comprehensive project plans, outlining tasks, timelines, resource allocation, and milestones, while considering the unique needs and constraints of healthcare environments. Communication: Maintain open lines of communication with internal teams and external clients, ensuring that project progress, challenges, and successes are effectively conveyed to all stakeholders.
• Quality Assurance: Implement rigorous quality assurance processes to verify that healthcare IT solutions meet regulatory standards, data privacy requirements, and align with best practices.
• Budget and Resource Management: Monitor project budgets and resource allocation to ensure optimal utilization of resources while adhering to financial constraints.
• Change Management: Facilitate the smooth transition and adoption of new healthcare IT solutions within client organizations, providing necessary training and support to end-users.
• Reporting: Generate regular project status reports, highlighting key performance indicators, project health, and potential areas for improvement to executive leadership.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Strong familiarity with healthcare industry regulations, such as HIPAA, HITECH, and other relevant data privacy standards.
• Revenue cycle management experience, including knowledge of billing, claims processing, coding, and financial management processes.
• Excellent leadership and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
• Skilled in Microsoft Word, Excel, PowerPoint, Visio, and Redcap or equivalent survey software.
• Proficiency in project management tools and software, such as Smart Sheet or another project management software.
• Exceptional problem-solving abilities, attention to detail, and a results-driven mindset.
• Strong organizational skills, time management, and the ability to manage multiple projects simultaneously.
• Strong and engaging communication (written and verbal) to a wide variety of audiences.
• Prior experience in Agile or Scrum methodologies is a plus.

QUALIFICATIONS

Education Level              

Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field required. Master's degree preferred.

Years of Experience       

Proven track record of at least 5 years in technical project management, with a focus on healthcare IT projects and revenue cycle projects required.

Experience with Electronic Health Records (EHR) systems, Health Information Exchange (HIE) platforms, and other healthcare-specific technologies. Netsmart/MyAvatar experience preferred.

Certification/Licensure 

Project Management Professional (PMP) certification preferred.

PHYSICAL REQUIREMENTS

Standing – 10%

Sitting – 90%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.