Job description

Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Job Description: The case manager will provide community-based services to individuals identified as eligible for behavioral health services, including assessing and monitoring resources that help the client live in the community in a stable and safe manner

Schedule Details: Monday-Friday 8:30 am - 4:30 pm with on-call rotation

Location: Allentown, PA

Program: Behavioral Health Services

Pay Rate: $20+/hour

Job Functions:

Carry a caseload of up to 30 clients
Perform case management duties for consumers involved in Behavioral Health Services
Provide services based on Recovery Model principles
Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes
Assists consumer service needs and assists consumers in assessing appropriate mental health services
Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization
Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan
Monitor the consumer’s participation in the recovery plan and support services
Provide effective crisis assessment and crisis intervention to consumers when necessary
Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies
Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems
Act as an effective “single point of contact” for multiple health and social services linkages
Provide all authorized client service and provide supporting documentation for re-authorizations, as necessary, in a timely manner
Submit accurate and timely payroll and billing documentation
Need to be available for an on-call rotation 24/7

Minimum Requirements:

Education/Experience/Licensure (Must Meet One of the Following Criteria):

VALID Pennsylvania State Driver's License with no more than three points
A bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education
A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science, and 2 years experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties)
A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989.

Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

Competitive Pay
Medical, Dental, and Vision Insurance
Tuition Reimbursement options
Flexible Spending Accounts (Health, Dependent, and Transportation)
Life Insurance
Disability Insurance
Paid Time Off
403(b) with Employer Match
Employee Recognition Programs
Employee Referral Bonus opportunities
Discounts through “Tickets at Work”
And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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