Offer summary

Qualifications:

At least 1 year of experience in a numbers-focused role such as administration, financial analysis, or operations., Strong communication skills and ability to work effectively in a team., Excellent attention to detail and organizational skills., Proficiency in working with spreadsheets and Excel..

Key responsibilities:

Generate sales invoices on a regular basis and handle disputes.

Reconcile transactions and correct discrepancies in financial records.

Support invoice and payment processes, including managing customer financial details.

Resolve finance-related queries and perform ad hoc tasks as needed.

Job description

FinOps Executive

Join our Finance Operations team as a FinOps Executive, where you'll play a crucial role in ensuring the seamless financial flow of our business. This position is at the heart of our operations, providing essential financial support and expertise across diverse departments.

You will be a primary financial liaison, offering comprehensive operational support to our Account Management and Customer Service Management teams who operate across 13 European countries, including the UK and Ireland.

To succeed in this role, you need to be able to understand the big picture, while also being unafraid to dive into the details and investigate to get issues resolved!

You will be responsible for:

Ad hoc/bi-monthly/monthly sales invoice generation
Investigating and handling credit card and Paypal disputes
Offering support during invoice & payment-runs
Reconciling transactions to statements and correcting any discrepancies
Making appropriate adjustments to transactional commission and tax totals

Checking stalled orders and ensuring payment to the partner
Importing salon receipts on a daily basis
Creating customer charges and refunds
Managing updates to customers financial details
Processing Bulk Gift Card orders and invoice generation
Managing various finance ticket queues in a timely manner
Resolving queries raised in the finance support Slack channel
Ad hoc tasks to help the team out as necessary

About you:

A positive and proactive team player with strong communication skills.
1+ years of experience in a numbers-focused role, such as administration, financial analysis, or operations
Able to work effectively in a multi-tasking and pressured environment
Fantastic attention to detail and organisational skills
Confidence in working with numbers and spreadsheets, with relevant Excel experience.
Able to work under own initiative and with colleagues located in multiple locations
A passion for scale-up environments, where you will thrive with the pace
Fluency in English, an additional European language will be a plus

About Treatwell

Hi, we’re Treatwell. Nice to meet you.

We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. And….breathe.

But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.

If this excites you, we might just have the role for you.

We’ll treat you with:

28-days holiday, plus bank holidays
Monthly 40 EUR Treatwell vouchers so you can treat yourself too
Growth funds for you to develop and grow with your team
A discount for gym membership
Mental health support through our partnership with Plumm
All the tools / devices supplied to do the best job you can eg. laptop, monitor, keyboard etc

Equal Ops

Treatwell is an ‘Open to All’ employer and warmly welcomes everybody to the team. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

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