Offer summary

Qualifications:

Bachelor’s degree in Finance, Accounting, Business, Economics, or related field., 0–1 year of experience in financial services or mortgage support preferred., Excellent written and verbal English communication skills., Highly organized with strong attention to detail..

Key responsibilities:

Manage the transition from home loan approval to settlement, ensuring timely completion.

Coordinate with clients, lenders, and legal professionals to facilitate the settlement process.

Review and explain home loan documents to clients, tracking progress and resolving issues.

Report settlement progress and escalate issues to the Team Lead.

Job description

About Odin Mortgage & Tax
Odin Mortgage & Tax is the global leader in Australian mortgage brokering and tax services for Australian expats and overseas investors. With offices in Hong Kong, Singapore, Nepal, (soon Australia) and a growing international presence, our vision is to be the #1 choice for Australian mortgages & tax service provider for Aussie expats worldwide.

Do Our Values Resonate with You?
At Odin, we believe in a high level of agency, accountability, exceptional customer service, and continuous self-improvement. We take responsibility for our actions, deliver outstanding customer experiences, and strive for growth every day. If you are on board with the mentioned values, please read on.

Why Join Odin Mortgage & Tax?

This isn’t just a job—it’s a chance to shape the future of expat property finance on a global stage. As our Credit Analyst, you’ll:

Join a Visionary Industry Leader: Be part of a forward-thinking company leading Australian mortgage and tax services on a global scale.
Collaborative Online Global Team: Work with our complete end-to-end backend support teams in Hong Kong, Singapore, and Offshore using our collaborative tools. We are a highly tech-enabled company.
Unlock Earnings Potential: Enjoy an industry-leading compensation and benefits to support your growth and success.
Grow with Us: Join a dynamic, growth-focused company with opportunities to advance your career.
Benefits: Indulge in an array of exciting perks, including lunch facility, dynamic monthly team-building activities, engaging team outings, an unforgettable off-site trip, and a subsidized gym membership—ensuring your well-being is always a priority.

About the Role

To support the smooth and timely settlement of approved home loans through accurate document handling, client communication, and lender coordination.

Key Responsibilities

Manage the transition from home loan approval through to settlement by preparing and coordinating all necessary settlement tasks, ensuring loans are ready to settle on time.
Liaise effectively with clients, lenders, and conveyancers/solicitors to keep all parties informed and aligned throughout the settlement process.
Review, manage, and track home loan documents and clearly explain their contents and requirements to clients.
Provide settlement-related support and escalations for internal teams, including Credit Analysts, Loan Processors, and the Concierge team.
Monitor and report settlement progress and performance metrics to the Team Lead, ensuring visibility of milestones.

Requirements

Skills and Experience