Director, Architecture, Integration & Intelligence

Company:Driven Brands

Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Driven Brands has approximately 4,800 locations across the United States and 13 other countries, and services tens of millions of vehicles annually. 

JOB DESCRIPTION:

Role Overview

The Director of Architecture, Integration, & Intelligence is a strategic technology leader responsible for shaping and executing the enterprise architecture vision, overseeing integration platforms and services, and enabling AI-driven capabilities across the organization. This role ensures that our digital foundation is scalable, secure, and optimized to support business growth and innovation.

Key Responsibilities:

Application Architecture

• Define and evolve application architecture standards, patterns, and roadmaps.
• Establish architecture governance and ensure alignment with business and IT strategies.
• Lead solution architecture design and reviews for major initiatives and platforms.
• Possesses a high level of technical acumen, enabling thorough assessment and integration of solutions that meet current demands while anticipating future organizational needs across various sectors.
• Guides long-term strategic planning, including the development of comprehensive roadmaps and program plans that anticipate future technology and market trends.

Integration Strategy

• Own the implementation and management of comprehensive Enterprise Architecture and Technology Standards for system integrations, ensuring these frameworks support strategic business objectives and technological innovation.
• Oversee the selection and implementation of a scalable, supportable enterprise integration platform.
• Partner with Application and Platform Services teams to ensure seamless system interoperability.
• Work with Data Services team to align data pipeline frameworks to integration architecture.

AI & Intelligence Enablement

• Leads and inspires teams in the adoption and enhancement of AI technologies.
• Collaborate with data and analytics teams to operationalize AI use cases.
• Drive the adoption of AI agents and automation across business functions.
• Ensure AI initiatives are aligned with data governance and ethical AI principles.
• Develop AI roadmap in partnership with business and IT stakeholders.

Leadership & Collaboration

• Exhibits ability to communicate complex technical topics in a clear, succinct, and impactful manner, making strategic discussions accessible to all stakeholders.
• Lead a team of architects, integration engineers, and AI specialists.
• Partner with stakeholders to translate strategy into executable roadmaps.
• Mentor and develop talent, fostering a culture of innovation and accountability.
• Demonstrates exceptional teamwork, facilitation, relationship building, and negotiation skills, fostering collaborative environments and Driving consensus among diverse groups.

Qualifications

• Bachelor’s degree with 10 years of relevant work experience. In lieu of a Bachelor’s degree, a minimum of 12 years of relevant work experience.
• Proven leadership in designing, implementing, and managing enterprise-scale solutions.
• Strong understanding of application integration methods
• Strong knowledge of solution design patterns and architectural models
• Exceptional verbal and written communication skills and strong ability to articulate concepts and strategies effectively.
• Organizational skills and the ability to multi-task and juggle competing priorities with ease and under pressure.
• Strong interpersonal and influencing skills – and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources.
• High attention to detail; follows through to ensure accuracy and comprehensiveness.

Preferred Experience

• Experience with IPaaS platforms (Workato, MuleSoft, Boomi) or similar middleware.
• Experience in multi-brand environments is a plus.
• Experience with designing technical solutions in complex business environments.
• Auto industry experience or adjacent industry experience.

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Position Location:

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Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com