Offer summary

Qualifications:

Proficiency in Italian and English languages., Good knowledge of Microsoft Excel., Passion or experience in social media and community management., Flexibility, problem-solving skills, and crisis management abilities..

Key responsibilities:

Set up and manage weekly community activities and monitor their results.

Manage participant needs, facilitate communication, and foster community engagement.

Increase community size through collaborations, social media posts, and other strategies.

Create and publish posts on social media platforms and networks.

Job description

Clariter group, a company operating in the market of B2C services through Crowdsourcing, is looking for a Community Manager to be included in the Crowdsourcing Best Practice Team.

The working context:

Crowdville has a community of thousands of active users who perform daily activities on the Company's platform.

Reporting to the Best practice Project Manager, the Community Manager will have the chance to offer paid opportunities to the community members. The members of the community get paid to test and evaluate digital products online.

Key responsibilities:

Setting-up and management of weekly Activities where usual tasks are:

· Understanding activity requirements, recruiting specific people via email, creating strategies to achieve goals, monitoring activities, and reporting results.

· Managing the needs of the participants, creating, moderating and increasing communication between the participants;

· Increasing community members through deals with other online communities, social media posts and other strategies.

· Writing posts on the Company's social media platform and on the most common social networks.

Must have Requirements:

· Very good knowledge of Italian & English languages;

· Good knowledge of Microsoft office Excel;

· Have passion or experience with Social Media and community management;

· Other key features are: flexibility and the skill to think outside the box, Problem solving skills and crisis management;

Nice to have Requirements:

· Knowledge of Big Data and digital marketing;

· Experience within the digital marketing environment and experience with managing a large online community;

· Fluent knowledge of Portuguese;

· Multidisciplinary culture related to areas such as communications, PR, web 2.0.

What we offer: extracurricular internship with the possibility of employment upon successful completion.

Who we are:

Clariter Group is an Italian multinational company active for many years in the ICT sector. It is specialized in the management of complex IT infrastructures, development of digital services, web and mobile accessibility, quality software testing and customer experience analysis.

To provide most of our services we use a customer-oriented approach. The crowdsourcing community, composed by real users, plays a key role to ensure the best customer experience to our clients.

Crowdsourcing gives companies the opportunity to listen to their customers and gives people the opportunity to be heard and contribute by making the difference.

Required profile