Offer summary

Qualifications:

At least 3 years of experience as a testing consultant with a focus on IVR, telecommunications, and contact center testing., Experience with IVR testing using Genesys SIP server, NICE, and CISCO environments., Proven ability to lead and coordinate large, complex IVR installations., Excellent communication skills, including reporting results to clients..

Key responsibilities:

Lead system integration testing for a complex IVR and contact center.

Coordinate testing efforts among various vendors involved in the project.

Manage and report on testing progress and results to clients.

Drive the successful completion of IVR testing projects.

360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients. Located at the heart of Silicon Valley in Fremont, CA. 360 IT Professionals has been established with the motive to provide business with unique, high-value and bespoke software development services that can help them evolve into more productive units. Following the best practices, 360 IT Professionals comes across as a unique amalgamation of innovation and technical expertise. With a team that includes a mixed bag of highly experienced members along with a bunch of young blooded professionals, we present ourselves as a complete solution to all your software development needs. We are young, honest and hungry for success, and that is what separates us from the rest of the mob. Blending ethical guidelines with our dynamic strategies, we have crafted many a successful solution for our clients in a short span of time, and assure you to bring nothing but the best for your business as well. Dealing in diverse range of services that encompass product development, mobile and internet technologies, workforce solutions and salesforce cloud services, 360 IT Professionals are emerging at the horizon of Software Development Industry as a highly professional and innovative firm, true to their name!

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Job Description

We are looking to fill a position for IVR Testing lead in Lansing MI.

The IVR QA Lead will lead the System Integration test for a complex IVR & contact center and coordinate all other test efforts between various vendors