Admissions Navigator - Remote

Gateway Rehab Center (GRC) is searching for a Full and Part time home-based Admissions Navigator who provides case management & assists with admissions to the Clinical Admissions Specialists. You will take initial calls, schedule, and coordinate residential treatment admissions. This position receives frequent supervision, instruction, and training. Ideal candidate must live in the Pittsburgh PA region.  

Responsibilities

• Completes non-clinical evaluation components consisting of & not limited to: answering initial calls & completing pre-screening process, coordinating & scheduling admissions, coordinating transportation, completing non-clinical documentation.  
• Completes pre-certification process to authorize services with payers. 
• Participates in group team meetings.
• Participates in individual supervision every eight weeks.
• Attends GRC mandatory in-services and trainings.

Knowledge Skills and Abilities

• Case management skills.
• Understanding of and ability to assess mental health issues.
• Strong verbal and written communication skills and organizational skills.
• Provides excellent customer service to all callers (whether they be potential patients, family members, referral sources, etc.)
• Computer literacy required.
• Teamwork is critical to success in this position.

• High school diploma.
• Experience in drug and alcohol counseling and assessment.

Additional Requirements

• Pass PA Criminal Background Check.
• Obtain PA Child Abuse and FBI Fingerprinting Clearances. 
• Pass Drug Screen. 
• TB Test.

Work Conditions

• Evenings and weekends.
• Home-based.
• Minimal physical demands.
• Significant mental demands include those associated with working with patients with addictive disorders and managing multiple tasks.

Gateway Rehab is AN EQUAL OPPORTUNITY EMPLOYER M/F/V/D