Director, Event Hotel Sourcing

The Director, Event Sourcing, focuses on the strategy of hotel procurement, building client relationships, and working with the operations team to provide optimal services to the accounts. The Director must be able to work effectively and efficiently with both the internal support team and external clients while managing their internal team. The Director is the core relationship owner of all US based and global hotel supplier partners.

What you will do here:

• Recruiting, onboarding and managing a remote workforce, global management a plus
• Motivational, metrics-driven and communicative leadership style
• Highly organized, able to prioritize and reprioritize competing tasks or objectives
• Pharmaceutical / healthcare sector experience a plus
• Strong verbal (presentation) and written communication skills
• Manage remote hotel procurement buyers and all associated activities; conduct monthly coaching sessions with direct reports and identify and support professional development opportunities
• Manage and balance assignments/workload and team deployment by account
• Escalation point for challenging procurement transactions, including client interactions
• Lead monthly team conference calls
• Schedule and host bi-monthly, cross-functional industry webinars
• Relationship owner of all US based and global hotel supplier partners: CVBs, NSOs, hoteliers; ongoing communications and collaboration; liaise with hoteliers and NSOs to arrange appointments and HQ visits
• Oversee data integrity, accuracy, timeliness as support to analytics team for quarterly SMM reporting; collaboration on benchmarking and trends by customer and across all M&IW events
• Manage company technology platform (Cvent) as it relates to procurement (Cvent search and supplier tools)
• Manage team resources and training documents along with supplier information on company SharePoint site
• Oversee creation and maintenance of client and department training materials
• Project work as required – company annual meeting, company annual report, technology and process change initiatives, consulting endeavors
• Work with Directors of Global Meeting Services on operations and staff interactions
• Support business development as subject matter expert on hotel procurement in sales presentations and responding to RFP’s
• Participate in tradeshows, educational opportunities and industry events as appropriate

What we expect: 

Details of these areas are shared during interviews and monthly reviews:

• Cultural Excellence  
• Role Level Function  
• Emotional Intelligence

What you will bring:

• Minimum 8+ years of experience with hotel procurement and team management
• Bachelor’s Degree or commensurate work experience, plus 10 years of experience in the meetings/travel industry, specifically in operations and/or sourcing
• Event Management / Meeting Planning experience is preferred
• Experience managing the full lifecycle of a program, including final reconciliation
• Experience in process design or process-oriented thinker
• Knowledge of non-hotel suppliers such as DMC’s, Speakers, Audio Visual, Ground Transportation vendors and Offsite Specialty venues
• Comprehension of meeting's industry legal contracts and strong negotiation skills
• Knowledge of Cvent and Sharepoint is preferred
• Intermediate or stronger working knowledge of Microsoft Office
• Ability to travel approximately 20% of the time, potentially including international travel
• Comfort with working in a virtual office environment
  
  

What we provide:

• Competitive salary
• Health, Dental, Vision and Life Insurance options
• 401K plan
• Paid holidays
• Accrued personal time off for vacation and sick leave
• Laptop, additional monitor, and mobile phone
• Global Giveback program for volunteer service
• Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee

Who we are:
M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.

M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking.

GLOBAL HEADQUARTERS:        

10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553
www.meetings-incentives.com
M&IW associates located throughout the US, UK, Latin America and Asia Pacific Regions