Client Executive

Who We Are: 

Nonstop Administration and Insurance Services, Inc. is a fast-growing health insurance organization with a firm belief that everyone should have access to high-quality, affordable healthcare. To achieve this goal, we offer an employer-sponsored group health insurance solution called Nonstop Health®.

What Nonstop is Looking For:

We are seeking a Client Executive who is knowledgeable of the healthcare industry, intuitive to customer needs, and understands benefit plan complexities from both an employer, broker, and employee perspective to drive relevant group healthcare change. 

One of Nonstop's many sources of pride is in placing a great deal of emphasis on nurturing and cultivating premium success-based customer service. The desired deliverable would be ever-evolving client and broker relationship building based on a robust understanding of our client's needs and concerns.  By nature, everyone on the current Nonstop team is curious, motivated and proactive. Nonstop employees love our product, our mission, and the opportunity to lead and succeed.

Responsibilities: 

• Successfully renew contracts for all assigned channel clients
• Cultivate and nurture positive relationships between our clients and brokers
• Educate our client base (brokers and clients) on the Nonstop Health product.
• Demonstrate expertise with both fully-insured and self-funded plan designs.
• Review renewal and marketing (RFP) results and produce client-facing presentations (analytical comparisons).
• Maintain renewal project workflow by successfully collaborating with cross-functional teams and partners (internally and externally)
• Retain and cultivate a profitable book of business by owning the renewal process
• Provide timely updates to brokers and clients regarding upcoming initiatives, deadlines, topics of interest, and contracts/renewal packages
• Provide support and guidance on a variety of healthcare requirements and regulations
• Work with sales executives, implementation, and leadership to support the development of growth strategies.

Minimum qualifications:

• 3+ years of experience in medical benefits/health insurance, account management, or broker relationship management
• Licensed with the DOI to sell Accident and Health & Life  Group Health Insurance required
• Fully remote role. Preference given to candidates located in the Central or Eastern time zones
• Experience developing strong broker and client partnerships
• Demonstrates adaptability and composure in a frequently changing environment
• Must have an analytical mindset with impressive attention to detail
• Advanced problem-resolution skills and communication abilities
• Ability to work on a team, independently, and collaborate remotely
• Experience effectively collaborating with various teams and individuals at every level of an organization
• Excellent presentation, listening skills, and strong attention to detail
• Strong work ethic and an exceptional commitment to great customer service
• Experience working with Google Suite
• Experience working with a Macbook
• Experience working with Salesforce and Atlassian systems preferred
• Must be able to work independently and remotely in a quiet, distraction-free workspace.
• Reliable high-speed internet is required.
• Candidates must be able to successfully pass a background check

Perks and Compensation:

• Full-time / Salary / Exempt position
• Fully remote position
• 401(k) plan participation with employer-matched contributions for eligible employees
• Salary Range $90,000 - $100,000
• Cellular and Technology allowance 
• Full medical, dental, and vision benefits with 100% employer-paid premiums
• Open PTO for a flexible work-life balance

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer per day
• Repetitive use of fingers, hands, elbows, and arms, including typing, reaching, grasping, and writing
• Ability to lift, carry, push, pull, and carry 5-30 pounds occasionally
• Hearing and speaking ability sufficient to carry on a conversation with another individual (or groups of individuals) in person and over the telephone.
• Visual ability is sufficient to read and produce printed material and information displayed on a computer screen.

Nonstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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