Cisco Learning Business Development Manager

About Our Client:

Our client is a global leader in IT training and professional development, trusted by enterprises and individuals alike to deliver transformative learning experiences across cybersecurity, cloud, networking, and more. They partner with industry-leading technology providers like Cisco to enable workforce readiness at scale.

Job Description:

Our client is looking for a Business Development Manager (BDM) to lead their Cisco Learning Credits (CLC) initiatives. This is a strategic, client-facing role with full ownership of the sales lifecycle, from discovery and solution design to deal closure and post-sale follow-up. The BDM will play a critical part in engaging new and existing clients, activating dormant CLCs, and driving revenue by delivering high-impact, value-led training solutions.

Key Responsibilities:

• Full Sales Lifecycle Ownership
  
  Lead the end-to-end sales process including prospecting, stakeholder engagement, solution development, commercial negotiation, and deal closure for all CLC-related opportunities.
  

• Client Engagement & Prospecting
  
  Identify, engage, and convert new business prospects and existing clients with unused or expiring Cisco Learning Credits. Build strong relationships with L&D, IT, procurement, and executive stakeholders.
  

• Cisco Team Collaboration
  
  Work closely with Cisco team captains and Partner Account Managers to align training plans with business initiatives. Leverage Cisco GTM campaigns and partnerships to drive interest.
  

• CLC Strategy & Execution
  
  Educate clients on Cisco Learning Credits structure, expiration timelines, and value extraction. Ensure Global Knowledge is a listed and preferred Cisco Learning Partner for all target accounts.
  

• Sales Enablement & Solution Design
  
  Collaborate with internal sales, solution architects, and delivery teams to craft tailored training proposals and value-led programs. Support proposal development, pricing, and certification planning.
  

• Reporting & Forecasting
  
  Maintain accurate and up-to-date records in Salesforce. Provide regular visibility into pipeline health, trends in CLC utilization, and revenue projections.
  

Requirements

• Proven experience in business development, sales, or partner/channel management, ideally within the IT training or technology sector
  

• Strong understanding of Cisco Learning Credits and Cisco’s partner ecosystem
  

• Demonstrated ability to manage complex sales cycles from discovery to close
  

• Excellent stakeholder management, communication, and negotiation skills
  

• Familiarity with CRM systems (e.g., Salesforce) and pipeline reporting
  

• Ability to work independently and collaboratively in a fast-paced, target-driven environment
  

Preferred:

• Experience working directly with Cisco or a Cisco Learning Partner organization
  

• Knowledge of Cisco certification pathways and technical training offerings
  

Benefits

• Remote working flexibility
  

• Competitive commission and performance incentives
  

• Opportunity to work with leading global clients and Cisco’s partner ecosystem
  

• Dynamic, fast-paced environment with career growth potential
  

• Be part of a global leader in technical training
  

NB: Due to the high volume of applications, if you have not received a response from the Talent Acquisition team within 4 weeks, please consider your application unsuccessful.