About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Servicing Transfers at Valon
Every loan’s journey at Valon begins with a servicing transfer. The Servicing Transfers department owns operational processes related to onboarding and off-boarding loans from Valon’s platform. The goal is to ensure that we have the necessary data, documents, and funds to service the loan and that all relevant service providers and stakeholders are notified in a timely manner. In addition to Valon team members, we work closely with third-party partners to help support our line of work.
About the Role
As a Manager: Servicing Transfers, you will be managing the Servicing Transfers team in their daily operations to ensure timely, accurate and compliant onboarding and offboarding. You will ensure that Standard Operating Procedures (SOPs) are up to date and accurate, and that the team follows stated SOPs while performing all job functions. You will assign onboarding and offboarding tasks to the team to ensure proper coverage, and will schedule internal milestones to ensure timeliness are met.
Strong leadership skills are a key for this role, as you will be tasked with guiding team members across multiple simultaneous batches and job duties with immovable deadlines and competing priorities.
Responsibilities
Minimum Qualifications
Ideal Background
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