Offer summary

Qualifications:

Proven experience in LAN, WAN, and telecommunications systems analysis and diagnosis., Educational background in information technology, computer science, or related fields., Ability to evaluate and recommend computer system capabilities and configurations., Experience with technical training, project leadership, and vendor supervision..

Key responsibilities:

Analyze and diagnose issues with LAN, WAN, and related systems.

Assist users with technical considerations for system selection and installation.

Serve as project leader and supervise vendor technicians.

Develop and maintain inventory of equipment and conduct technical training sessions.

Job description

100% Onsite Role Position DescriptionThe Water Services Department has an immediate vacancy for a Senior User Technology Specialist (SUTS). This role will:Serve as backup to LAN administrator or telecommunications engineer.Analyze and diagnose common issues with LAN, WAN, mini-mainframe, servers, CAD systems, emergency response, and workstation computer hardware/software-controlled systems, and telecommunications circuits.Evaluate functional capabilities of computer systems including mobile computer terminals (MCTs), automatic vehicle locators (AVLs), radio emergency response systems, PCs, LANs, WANs, and telecommunications circuits.Analyze departmental systems needs and make technical recommendations.Assist users with technical considerations regarding selection and installation of PCs, LANs, metropolitan area and wide area network connectivity, and telecommunications cabling infrastructure.Assemble, integrate, and test comprehensive and complex computer systems, configurations, and networks.Install servers and server options, controllers, redundant power supplies, remote insight boards, etc.Perform post-implementation acceptance testing, applications analysis, and report findings.Assist in business systems analysis and research, including technology trend evaluation.Conduct technical training sessions.Serve as project leader and supervise vendor technicians.Develop and maintain inventory of computer-related and telecommunications equipment and peripherals.Maintain regular and reliable attendance.Demonstrate superior customer service, integrity, and commitment to innovation, efficiency, and fiscal responsibility.Work more than 40 hours/week without additional compensation, including weekends, evenings, early mornings, and holidays as required.RequirementsCJIS Background Check through the City of Phoenix (required).Candidates must specify current location; only local candidates will be considered.Must be available for interviews within 1 week after posting closes and able to start within 2 weeks of offer.No travel required.Security clearance required.Preferred SkillsLAN AdministrationAbility to analyze and diagnose common technology issuesExperience evaluating systems such as MCTs, AVLs, radio emergency response systems, PCs, LANs, WANs, and telecommunications circuits

Required profile