Employee Experience & Operations Partner

How you’ll be impactful:

 We’re looking for an energetic, organized, and people-focused Employee Experience & Operations Partner to join Ingenio and lead all things related to office operations and employee-facing experiences.

In this role, you’ll be the heart of our IL office—making sure the space runs smoothly, feels welcoming, and fosters a sense of belonging and connection. You'll own everything from creating a vibrant day-to-day atmosphere to driving key moments across the employee journey.
You’ll work closely with People Ops, IT, Finance, and global teams to build an environment where people feel supported and engaged to do their best work.

If you're someone who thrives on creating smooth operations and meaningful experiences—from office management and budgeting, to fun and impactful moments like team events, onboarding, and employee recognition—this role is for you.

What you’ll be doing:

Employee Experience

• Maintain a productive, welcoming, and fun work environment
• Develop and execute our annual employee experience plan aligned with our culture goals and budget
• Organize engagement initiatives: happy hours, holidays, milestone celebrations, cross-office bonding activities, and more
• Lead local volunteering and giving-back programs, offering simple and meaningful ways to do good together
• Partner on global employee experience initiatives and culture programs with the global team
• Support employee experience communications, internally and externally,  that keep everyone informed and connected.
• Collaborate on cross-functional projects that bring our culture and engagement strategy to life
• Own the details that make people feel seen, supported, and proud to be part of Ingenio,, from onboarding to celebrations and moments that matter.

Office Operations

• Own day-to-day operations of the IL office, ensuring it runs efficiently and smoothly
• Manage office supplies, equipment, vendors, and maintenance
• Be the on-site point person for employees, visitors, and vendors (e.g., cleaning, maintenance)
• Coordinate with People Ops, IT, and Finance to ensure seamless operational processes (onboarding, offboarding, etc.)
• Support general company operations (e.g., travel logistics, documentation)

What you’ll need to be successful:

• 2+ years in a similar role at a startup or high-tech company.
• Full professional English and strong communication skills.
• Experience managing budgets, logistics, and vendors.
• Proficiency in Google Workspace, social media tools and platforms.
• A strong sense of ownership, hands-on mindset, strong attention to detail, and strong organizational skills.
• Ability to work independently and manage multiple projects simultaneously.
• ADVANTAGE - Experience in community management / event production / instructional design 

In the interview process we'd love to see:

• Projects you have initiated and led, end to end.
• How you continue learning and doing new things every day.
• How you support managers and employees with empathy but with a business mindset.

Perks & Benefits: