Offer summary

Qualifications:

Relevant experience in LAN, WAN, and telecommunications systems., Ability to analyze and diagnose common technology issues., Experience with computer system evaluation and technical recommendations., Strong technical training and project leadership skills..

Key responsibilities:

Serve as backup to LAN administrator or telecommunications engineer.

Analyze and diagnose issues with various computer and communication systems.

Assist users with system selection, installation, and configuration.

Lead projects, supervise vendors, and conduct technical training.

Job description

100% Onsite Role Position DescriptionThe Water Services Department has an immediate vacancy for a Senior User Technology Specialist (SUTS). This role will:Serve as backup to LAN administrator or telecommunications engineer.Analyze and diagnose common issues with LAN, WAN, mini-mainframe, servers, CAD systems, emergency response, and workstation computer hardware/software-controlled systems, and telecommunications circuits.Evaluate functional capabilities of computer systems including mobile computer terminals (MCTs), automatic vehicle locators (AVLs), radio emergency response systems, PCs, LANs, WANs, and telecommunications circuits.Analyze departmental systems needs and make technical recommendations.Assist users with technical considerations regarding selection and installation of PCs, LANs, metropolitan area and wide area network connectivity, and telecommunications cabling infrastructure.Assemble, integrate, and test comprehensive and complex computer systems, configurations, and networks.Install servers and server options, controllers, redundant power supplies, remote insight boards, etc.Perform post-implementation acceptance testing, applications analysis, and report findings.Assist in business systems analysis and research, including technology trend evaluation.Conduct technical training sessions.Serve as project leader and supervise vendor technicians.Develop and maintain inventory of computer-related and telecommunications equipment and peripherals.Maintain regular and reliable attendance.Demonstrate superior customer service, integrity, and commitment to innovation, efficiency, and fiscal responsibility.Work more than 40 hours/week without additional compensation, including weekends, evenings, early mornings, and holidays as required.RequirementsCJIS Background Check through the City of Phoenix (required).Candidates must specify current location; only local candidates will be considered.Must be available for interviews within 1 week after posting closes and able to start within 2 weeks of offer.No travel required.Security clearance required.Preferred SkillsLAN AdministrationAbility to analyze and diagnose common technology issuesExperience evaluating systems such as MCTs, AVLs, radio emergency response systems, PCs, LANs, WANs, and telecommunications circuits

Required profile