Offer summary

Qualifications:

Minimum 10+2 education or full-time diploma from accredited boards., At least 1 year of relevant experience in verification or customer service roles., Good communication and active listening skills., Basic knowledge of Excel, with a typing speed of 30 WPM at 90% accuracy..

Key responsibilities:

Handle voice, semi-voice, and non-voice verification processes.

Work in a 24/7 environment with flexible and rotational shifts.

Participate in training sessions and assessments as part of the hiring process.

Maintain quality and accuracy in verification tasks.

Job description

We require 30 Voice/semi-voice/non-voice skilled resources for our Verifications team.

The qualification and competencies required for this position will be:

Experience – 1 year plus
Education – Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards
Good communication skills, active listening, eye for details, internal personal skills
Basic Excel knowledge
Typing speed 30WPM@ 90% accuracy
Immediate joiners are preferred
This will be a work from office model (WFO). There may be a scope of WFH during the training period. Post the training basis the business needs the work model will be decided
Must have: 120 MBPS Download, 10 MBPS Upload Speed Requirement for Wi-Fi to continue Work from Home

Base location: Mumbai/Bangalore

Shift Timing: It is a 24/7 process, and we will need someone with flexible working hours and rotational weekly off

Joining date: June/July 2025

Compensation Bandwidth to be offered: 4.5LPA + incentives as applicable

Every round will be conducted basis the scores of the previous round and Interview Round includes:

First Round: HR Screening through Video Conference
Second Round: Aptitude assessment and Typing test through Video Conference
Final Round: Business Operations Round through Video Conference

We are looking for talented resources to be a part of our dynamic, encouraging, growth oriented and culturally rich Organization!

Visit us in LinkedIn @ https://www.linkedin.com/company/first-advantage/ to know more!

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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