L2 Application Support (SQL)

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Malaysia

Offer summary

Qualifications:

Minimum 2 years experience in application support or engineering roles., Proficiency in SQL and API testing tools like Postman., Diploma or degree in a relevant field; Malaysian nationals preferred., Knowledge of JSON/XML data formats and REST API troubleshooting is a plus..

Key responsibilities:

  • Provide global Level 2 application support for SE Asia, UK, and North America.
  • Troubleshoot and resolve issues related to APIs, JSON/XML data, and REST APIs.
  • Collaborate with a multicultural support team and report to the IT Service Manager.
  • Work on a rotational shift schedule in a fully remote environment.

Capcon logo
Capcon Human Resources, Staffing & Recruiting Startup https://capcon.asia/
11 - 50 Employees
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Job description

Why are they awesome?

  • Fastest growing digital road freight platform in SEA used for B2B domestic short-haul, long-haul and cross-border shipments
  • Operations in 8 countries, Received a USD 20m investment from the world's largest delivery company
  • Job security & good benefits and part of a global company (big name brand from EU)

Project

  • Global L2 support for SE Asia, UK & North America

Must Have

  • SQL
  • API Testing (Postaan etc)

Nice to have

  • JSON/XML data formats
  • REST API understanding and troubleshooting
  • HAR file analysis and debugging
  • .NET

Level / Grade

  • 2 + years in an application support or engineering role
  • Reporting to the IT Service Manager based in KL
  • Application support team is 6 people, multi cultural team, of various ages & backgrounds

Location

  • 100% remote work (has been 100% remote since 2021)
  • Must be able to work on 2 week rotational shift
  • Start times 8am, 10am, 12pm, 5pm (40 hours per week)

Encouraged to apply

  • You may be a software engineer, application support or IT business Analyst
  • You may be retuning to work after a break and seek a 100% remote job
  • Someone based outside of KL (may need to come to KL once a month)
  • Diploma or degree holders welcome to apply
  • Must be Malaysian

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

SQL (Programming Language)API TestingJava XMLJSON.NETApplication Programming Interface (API)Debugging
Are you interested?

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