Offer summary

Qualifications:

Certified Medical Assistant (CMA) or Nationally Certified Pharmacy Technician (CPhT)., At least 2 years of experience in care coordination, chronic care management, or clinical healthcare roles., Strong understanding of healthcare terminology, chronic conditions, and patient-centered care principles., Experience working with Electronic Medical Records (EMR) systems..

Key responsibilities:

Build rapport with patients through telephonic outreach and care coordination.

Assist patients with chronic care management, behavioral health, and remote monitoring programs.

Advocate for patients by identifying barriers and connecting them to healthcare resources.

Develop and implement individualized care plans to improve patient outcomes.

Job description

Care Coordinator (Remote - PST)

**This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.**

Job Title: Licensed Practical Nurse Care Navigator , Care Coordinator
Salary Range: $18.00 - $20.00 per hour. (based on experience)
Location: Applicants must reside in the Pacific Time Zone, as this role supports patients within those regions.

Full-Time Opportunities Available
Are you passionate about making a real difference in patients’ lives? Join our team as a Care Coordinator and help bridge gaps in healthcare through virtual support. This is a fully remote role where you’ll provide personalized care management and advocacy for patients from the comfort of your home.

Why Choose Us?
At Cosán Group, we’re redefining healthcare by making patient interactions more accessible and impactful. Unlike traditional healthcare roles, we offer a Monday through Friday schedule—no weekends, no late nights—allowing you to enjoy a healthy work-life balance. Our team provides virtual care coordination services to patients nationwide, helping them navigate their healthcare journey with confidence and support.

What You’ll Do:

Build rapport with patients through monthly telephonic outreach and care coordination services.
Assist patients with Chronic Care Management (CCM), Behavioral Health Integration (BHI), Principal Care Management (PCM), and Remote Physiological Monitoring (RPM).
Advocate for patients by identifying barriers to care, addressing concerns, and connecting them to essential healthcare resources.
Develop and implement individualized care plans to improve patient outcomes.
Collaborate with healthcare providers, caregivers, and clinical teams to ensure a seamless care experience.
Maintain accurate documentation in EMR systems.

What We’re Looking For:

A compassionate, patient-focused professional with excellent active listening and problem-solving skills.
Ability to work independently while thriving in a team-based, fast-paced environment.
Comfortable adapting to new processes and technology-driven healthcare solutions.
Medical specialties: gastroenterology, geriatrics, home health, internal medicine, primary care, and urology.

Required Qualifications:

One of the following certifications/licenses:
- Certified Medical Assistant (CMA)
- Nationally Certified Pharmacy Technician (CPhT)
2+ years of experience in care coordination, chronic care management, or clinical healthcare roles.
Strong understanding of healthcare terminology, chronic conditions, and patient-centered care principles.
Experience working with EMR systems.
Intermediate to advanced computer skills, with the ability to navigate multiple systems.
Telephonic and virtual communication skills to effectively engage with patients and providers.

Preferred Qualifications:

Experience with CMS CCM/PCM guidelines and care management principles.
Previous experience in adult in-home, in-facility, or remote chronic conditions care management.
Knowledge of complex care management and patient advocacy strategies.

Compensation & Benefits:

Competitive hourly rate: $18.00 - $20.00 per hour, based on experience.
Paid Time Off + Company Holidays.
Medical, Dental, Vision, Life, Disability Insurance & 401(k) plan.
Monthly internet stipend for remote workers.
Employee Assistance Program including mental health resources.

Work Environment & Requirements:

100% Remote with a Monday–Friday schedule—no weekends or late nights.
- Work hours: PST.
Company-provided equipment (Mini PC, monitor, headset, etc.)
High-speed broadband internet and private home workspace required
- Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload.
Private workspace for compliance with HIPAA privacy laws.