Marketing Research Manager

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Dexcom is revolutionizing how people manage diabetes—and market research is a critical lever in that journey. As Market Research Manager, you’ll go beyond data to champion the voice of patients, HCPs, and partners across our business. You’ll deliver meaningful, actionable insights that fuel strategic decisions and accelerate growth. If you're energized by innovation, storytelling, and making a real-world impact, this is the role for you.

The Market Research Manager will be a vital member of the Global Market Research team and will play a key role in Dexcom’s business strategy with a passion for customer insights and storytelling with data. This role works closely with commercial, marketing, and analytics partners.

This position is responsible for supporting US and Global market research tracking efforts for the core brands of the organization. Responsibilities include market research project design and execution in accordance with the market research process and company strategy. The position studies external stakeholder groups – patients, healthcare professionals, payers, and partners – and connects disparate tracking studies to tell a cohesive narrative about brand performance across stakeholder groups and markets.

The Market Research Manager has experience executing traditional primary, secondary, and syndicated market research methods in a matrix healthcare organization and has a passion for understanding the customer and representing their voice. The successful candidate will demonstrate learning agility in regard to new and complex business issues and find reward in contributing to innovative and commercially successful messaging, products, and services.

Where you come in:

• You independently lead quantitative brand equity and promotional effectiveness tracking studies—from clarifying objectives and designing methodologies to analyzing data and delivering reports.
• You ensure consistency across tracker waves, reconcile discrepancies, and translate findings into meaningful insights for internal stakeholders.
• You manage or support a range of U.S. and global research initiatives, including concept testing, segmentation, messaging, brand positioning, equity measurement, and market opportunity assessments.
• You collaborate with internal teams and external research partners to develop methodologies and execute fieldwork effectively.
• You oversee logistics for qualitative and quantitative research, including screener development, respondent recruitment, and vendor management.
• You craft compelling storylines from data, integrate findings with team knowledge, and deliver presentations and workshops to leadership and cross-functional teams.
• You synthesize research themes into actionable insights that inform strategic decisions and customer-centric initiatives.
• You integrate insights across multiple sources to provide a holistic view of brand and market performance.
• You act as a strategic advisor to senior stakeholders, championing the voice of the customer and driving innovation through new tools and methodologies.

What makes you successful:

• You bring expertise in planning and executing both qualitative and quantitative market research within pharmaceutical, med tech/medical device, or consumer packaged goods industries.
• You have a strong command of brand research methodologies and how they integrate into brand planning and execution.
• Your analytical skills include advanced quantitative techniques such as conjoint analysis, discrete choice modeling, and segmentation.
• You are a strategic thinker who translates complex data into clear, actionable business recommendations.
• Your communication skills—both written and verbal—enable you to present data through compelling storytelling and visualizations.
• You demonstrate a strong ability to influence stakeholders through data-driven narratives and insight-led discussions.
• You are proficient in using generative AI tools like Microsoft Copilot to enhance research efficiency and innovation.
• You are highly organized, with excellent project management skills and the ability to manage multiple priorities.
• Your adaptability and collaborative mindset help you navigate shifting priorities and foster strong cross-functional relationships.
• You are fluent in Microsoft Office, especially PowerPoint and Excel, and have a solid foundation in statistical theory.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 5-15%

Experience and Education Requirements:

• Typically requires a Bachelors degree and a minimum of 8 – 12 years of related experience.
• At this level a Graduate degree may be desirable with 4 years of related experience.

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

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