Service Sales Specialist

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate

Offer summary

Qualifications:

Bachelor's degree or equivalent in chemistry, biochemistry, biotechnology, or a related scientific field., At least 1 year of inside sales or field service experience., Strong communication skills via telephone and email., Relevant experience in analytical instruments, consumables, or laboratory service operations..

Key responsibilities:

  • Meet and exceed sales targets and KPIs, including renewals and new unit sales.
  • Manage a geographic territory and collaborate with local teams to expand contracts.
  • Quote customers directly through CRM and follow up on leads.
  • Develop product knowledge and maintain accurate sales pipeline in CRM.

PerkinElmer, Inc. logo
PerkinElmer, Inc. Large https://www.perkinelmer.com/
5001 - 10000 Employees
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Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title
Service Sales Specialist

Location(s)
Shelton, US Remote - CT, US Remote - IL

Job Responsibilities:

  • Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions
  • Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts
  • Quote customers directly through CRM system
  • Work closely with leadership to develop growth strategies for assigned territory
  • Contact customers to follow up on leads generated through CSEs and other teams
  • Identify and generate lead opportunities for other PerkinElmer businesses
  • Respond to customer inquiries, act as their point of contact, and ensure timely resolution
  • Develop product knowledge to effectively grow portfolio within territory
  • Follow company best practices and processes and learn effective selling techniques
  • Maintain sales pipeline and activity accurately in CRM tools
  • Upsell / Cross-sell other PerkinElmer services and consumables offerings
  • Embrace change and continuous improvement mindset
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
  • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Basic Qualifications:

  • 1+ years of inside sales or field service experience
  • Effective time management and organization
  • Strong communication skills (telephone & email)

Preferred Qualifications:

  • Bachelor's degree or equivalent experience in chemistry, biochemistry, biotechnology, or similar scientific field
  • Relevant experience in the analytical instruments & consumables industry
  • Relevant experience in laboratory or field service operations

The annual compensation range for this full-time position is $64,500.00 to $80,860.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Sales
  • Communication
  • Time Management
  • Teamwork
  • Problem Solving

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