Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon

POSITION OVERVIEW:

The Associate I, Procurement Operations (Japanese Speaker) supports the Procurement operation processes of assigned businesses ensuring quality, timeliness and effectiveness

KEY RESPONSIBILITIES:

Service Delivery

Supports transitions and knowledge transfer for APAC language specific processes
Supports processes are migrated to the blueprint as per agreed timelines
Operational oversight to provide services at expected levels with a clear customer focus, including handling the exceptions.
Coordinate with local teams & business functions to provide seamless service
Serves as a Subject Matter Expert for related policies and processes
Support the measurement and delivery of service levels and SLA/KPI targets
Continuous Improvement : Proactively challenge the Status Quo, making fact based recommendations
Stakeholder Management

Procurement

Review Purchase requisitions/Shopping Cart for Input data accuracy, Payment terms and supporting documents like Quotations, Pricing List, Contracts, Bidding Sheet, Approvals based on threshold and type of orders. (Ariba & SAP)
Helpdesk support – Missing PO, Vendor info, Invoice/GR issues and Contracts.
Support Requestors / End users as the First Point of Contact for resolution of all Process Queries / Issues.
Responsible for TAT and Delivery of team metrics, mentor for junior team members,
resolve process issues, determine root cause analysis for specific issues.
Create Reports and Data analysis as per business requirements.
Resolve process issues, determine root cause analysis for specific issues.

Compliance

Shopping cart compliance and accuracy check, Adhere to Sourcing guidelines & various sub-processes as laid down for processing Purchase Requisitions & Purchase Order.
Ensure all processes, policies and procedures are clearly defined, fully documented
Promote a strong and control environment and follow up on audit issues and implement correcting measures

WHAT YOU'LL BRING TO ALCON:

Education Minimum: University degree
Languages: Minimum: English & Japanese language (written and spoken) skill is added advantage
Skills:
Positive attitude with a focus on continuous process improvement
1-3 years experience in Transactional Procurement/Sourcing activities
Exposure to Global stakeholder engagement
Excellent MS Office skills and SAP knowledge