Job description

Job Summary:

Responsible for the accounts receivable/credit operations to ensure accurate, timely collection and recording of accounts and maintenance of financial controls in accordance with policies and procedures, GAAP and federal, state and local laws and regulations.

Essential Duties:

Audits and creates customer invoices using the property management system.
Responsible to send invoices to all groups/individuals/Internet Companies timely and accurately.
Upload via Internet, certain billing info for travel websites.
Perform Cashiering Tasks: recording charges, adjustments to guest/company accounts, posting payments & refunds, credit card transactions.
Maintain future event / group files - including contracts/ event orders/ any & all information to make sure billing is accurate and timely. Must be organized and well kept.
Maintains Current Billing files (alphabetical AR file system). Must be organized and well kept.
Posts payments to all Residence Accounts - 2 times per month.
Customer service: Must communicate effectively. Respond to and have contact with our Hotel guests on a variety of questions ranging from, but not limited to, copies of invoices, copies of restaurant charges, answering guest questions regarding their charges, guest disputes, etc.
Researches and responds to all credit card inquiries from the our credit card processors- preventing charge backs.
Communicates regularly with the Sales and Front Office personnel, and other departments.
Performs 1 to 2 daily deposits per week.
Computer literate - spread sheets/word processing.
Use of hotel computer systems - Delphi, Opera, Micros F&B.
Any related task deemed necessary for the accounting office.

Skills/Qualifications needed:

Organization, Prior Accounting Experience, Data Entry Skills, General Math Skills, Financial Software, Analyzing Information , Attention to Detail, Thoroughness, Reporting Research Results, Verbal Communication

Required profile