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Forward Air has been a leader in the expedited ground transportation industry for over 25 years. Our portfolio of services has evolved to meet each customer’s unique shipping needs, including expedited linehaul (TL & LTL), pick-up and delivery, intermodal drayage, pool distribution and specialized temperature-controlled logistics services.At Forward Air, we drive industry innovation and continuously strive to develop better technologies, systems and tools for our customers throughout North America – to keep your business moving forward. We are more than a transportation company. As a single resource for your shipping needs, we are your supply chain partner.
The Talent Acquisition (TA) Recruiter partners closely with hiring managers, TA leaders and HR business partners to understand staffing needs and develop, implement, and refine a well-rounded recruitment strategy that delivers quality candidates to assigned regions/business units. The Recruiter drives all full cycle recruiting activities, including client intake meetings, job postings, outbound sourcing, engaging past applicants/prospects, conducting hiring events, leveraging community/professional partnerships, screening/interviewing, scheduling interviews, delivering offers, and executing key preboarding tasks.
Core Duties & Responsibilities
Partner with assigned hiring managers and business partners to assess current and future staffing needs and develop recruitment strategies
Facilitate recruitment strategy/intake meetings and candidate debrief meetings with hiring teams to ensure focused searches and efficient, compliant interview processes
Publicize job postings via the company’s Applicant Tracking System (ATS) and leading job boards to generate inbound applicants
Proactively source and engage passive candidates, past applicants and prospects via resume databases and social media to develop deeper candidate pipelines
Represent the company at career fairs, professional conferences, community networking events, and targeted colleges and universities, as needed
Pre-qualify resumes, conduct phone/video interviews and present qualified applicants to assigned hiring managers for further consideration
Manage candidates throughout the hiring process, developing strong candidate relationships to ensure a positive candidate experience
Deliver frequent communication, provide feedback and deliver insights to assist hiring managers in the selection process while focusing on delivering a positive candidate experience.
Actively contribute and participate in the continuous improvement processes, assisting with projects as requested.
Maintain or exceed established KPIs, including time to fill, hiring target goals, quality of hire metrics, and hiring manager satisfaction scores, etc.
Extend verbal and written offer packages of varying levels of complexity
Facilitate the preboarding process, which may include but not be limited to, background check/drug screen initiation and adjudication, Form I-9 verification, prehire paperwork completion, etc.
All other duties as assigned to meet evolving business needs
Requirements
Education: Bachelor’s degree in human resources, business administration, marketing or other related field required; Recruiting/HR Industry certifications (AIRs, etc.) preferred.
Experience: 1-2 years’+ experience working in an internal talent acquisition program and/or third-party staffing agency/search firm preferred.
Technical experience with leading Applicant Tracking System (ATS) and Human Resources Information Systems (HRIS) technologies is highly preferred; we use Oracle Recruiting Cloud.
Proven ability to proactively source, pre-qualify, and interview candidates using a variety of leading recruitment resources, including Indeed, LinkedIn Recruiter, CareerBuilder, Monster, ZipRecruiter, Handshake, and others.
Expertise in quickly building and leveraging strong business relationships with internal and external clients.
Comfort working in a metrics-driven performance environment.
Demonstrated discretion and confidentiality in handling and protecting sensitive information
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events
About this Job Description: This position description is not inclusive of every aspect of the role, and additional responsibilities / qualifications may be required to ensure ongoing eligibility and compliance in accordance with applicable laws and regulations, as well as Forward policies and procedures.
About Us
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 " Americas Most Trustworthy Companies " publication