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Founded by a physician in 1981, Patient First provides non-appointment urgent care for routine injuries and illnesses as well as primary care for patients who do not have a regular physician. All Patient First medical centers are open every day of the year from 8 am to 8 pm, including all holidays, and are located throughout the Mid-Atlantic region.
Our employees do amazing work. Every day brings a new challenge, and we love watching our family come together to find the best, patient-focused solutions. We celebrate employee achievements and recognize exceptional patient service through everyday perks like gift cards or shareable gifts for a center or department. We also acknowledge our employees’ success through company communications and during Employee Recognition Week. At our anniversary dinner, we recognize those employees who have invested 20+ years of service.
Recognized as a “Top Workplace” by the Washington Post, Baltimore Sun, and Richmond Times-Dispatch, Patient First’s history of positive employee satisfaction includes areas such as engagement and leadership. Employee input is valuable and helps us deliver exceptional care for our patients, keeping our promise to always put the patient first. This collaborative relationship is part of the reason why so many employees refer to their co-workers as their Patient First family.
We love spending time in our community as well! Our employees participate in health-related events, interacting with the public while having fun. By maintaining an active presence in our community, we foster good health strategies and stay connected with patients.
One way employees can volunteer is by performing blood pressure readings and handing out informational literature to attendees at health fairs, community days, marathons, and more.
If you enjoy helping patients live healthier while working in a supportive and friendly environment, apply today to begin your career at Patient First!
The responsibilities of this job include, but are not limited to the following:
Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses;
Understanding and using the electronic medical record system;
Ordering lab, x-ray, and medical supplies as directed;
Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs;
Assisting Nurses and Physicians with various forms of patient treatment and care;
Handling Physician and Nurse requests with respect and in a timely manner;
Performing lab duties as assigned;
Performing phlebotomy procedures;
Sterilizing and setting up instruments;
Receiving and storing supplies; restocking treatment rooms as needed;
Reporting to the Charge Nurse before leaving at the end of the shift;
Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician;
Adhering to established policies and procedures;
Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed;
Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap;
Attending staff meetings as scheduled by the Nurse Supervisor or DMS;
Operating, using, and maintaining medical and office equipment as trained;
Completing assigned checklists and Policy Manager tasks within the assigned shift;
Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations;
Fostering teamwork and ensuring a positive and professional atmosphere;
Providing positive, warm, and friendly service in all interactions;
Understanding and performing all duties as assigned.
Minimum education and professional requirements include, but are not limited to, the following:
Must be 18 years of age or older;
Minimum typing experience;
High school graduate or equivalent;
Minimum of one year of clinical experience in a hospital or physician’s office preferred;
Ability to hear pages, bells, and phone system;
Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time);
Ability to lift up to 50 pounds;
Ability to attend scheduled CPR classes and code drills;
Ability to prioritize and multitask;
Willingness to work at any center due to a staffing or center emergency or reduction of work.