Offer summary

Qualifications:

Strong communication and customer service skills., Comfortable speaking confidently on the phone., Highly motivated, organized, and detail-oriented., Able to learn and adapt in a remote work environment..

Key responsibilities:

Handle inbound and outbound calls with prospective clients.

Create a positive first impression of the law firm.

Gather information and evaluate potential legal cases.

Assist clients seeking legal support through effective communication.

Job description

Our company is looking for an Intake Specialist to join our legal team. You will use your inbound and outbound call handling experience to assist clients seeking legal support. The Intake Specialist answers incoming calls, evaluates potential cases, and gathers key information to complete the client intake process. Legal experience is not required — we will provide comprehensive training.

This is a client-facing role that plays a crucial part in the first impression of our firm. You’ll be the first point of contact for individuals in need of legal assistance, making empathy, professionalism, and efficiency essential. We’re looking for someone who is highly motivated, organized, and thrives in a fast-paced, remote work environment.

Please submit your resume in English.

Responsibilities
• Speaking with prospective clients
• Creating a great first impression of our law firm
• Facilitate inbound and outbound calls
• Selling our services

Qualifications
• Comfortable and confident while speaking on the phone
• Excellent communication and customer service skills
• Sales oriented
• Team player
• Driven and hardworking
• Strong attention to detail
• Ability to learn in a remote environment
• Must be available to work weekdays, weekends, and day/night shifts
• Strong English-speaking skills
• Must have a laptop, external second monitor, and headset

Laptop Processor Requirements: