Solution Architect (CRM)

 Duties:

1. Manages major projects that involve providing professional support services and/or the integration, implementation, and transition of large, complex systems.

2. Provides design and development of solutions and is responsible for technical design and implementation of the architecture.

3. Serves as the technical leader for Salesforce projects.

4. Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products.

5. Provide detailed level of effort estimates for proposed solutions.

6. Articulate the benefits and risks to a solution's feasibility and functionality.

7. Provide hands-on, expert-level technical assistance to developers.

8. Provides experience in web application technologies and middleware solutions.

9. Research new technologies and products for their applicability to business processes.

10. Must be able to compare various solutions and determine the most suitable. Ensures that development efforts are well planned and in agreement with standards.

Education:

● A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline. A Master's Degree is preferred.

General Experience:

1. At least 10 years of CRM industry experience.

2. At least 5 years of Salesforce platform experience. Must be hand-on and well versed with Salesforce products and technologies. 

3. Proven ability to design and optimize business processes and integrate business processes across disparate systems.

4. Experience in process and solution definitions for Salesforce deployments and continuous improvement using Agile and SDLC approaches.

5. Experience collaborating with product owners as a Salesforce expert, presenting options, and assist to build full solutions to meet business requirements.

6. Drive technical architecture and design choices ahead of the product build in sprints. This includes functional analysis with product owners and technical analysis.

7. Provide overall guidance to propose solutions, anticipate new releases, drive the build vs buy decisions, and influence product planning.

8. Manage the balance of current and future needs in both design and content. 

9. Provide technical knowledge and business support to the development team. 

10. Ensure effective communication of user requirements.

About Kyyba:

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. 

Disclaimer: 

Kyyba is an Equal Opportunity Employer. 

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need. 

Rewards:

Medical, dental, vision

401k 

Term life

Voluntary life and disability insurance

Optional Pre-paid legal plan

Optional Identity theft plan

Optional Medical and dependent FSA

Work-visa sponsorship

Opportunity for advancement

Long-term assignment with opportunity for hire by client 

SELECT AWARDS

• An INC 5000 company for 10 years

• Corp! Michigan Economic Bright Spots 

• Crain’s Detroit Business Top Staffing Service Companies in Detroit

• TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions

• Best of MichBusiness winner in HR Wizards & Partnerships

• Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest

• 101 Best & Brightest Companies to Work for in Michigan