Job description

The Processor is responsible for assisting the borrower and production sales team in the coordination of all functions related to the processing and closing of all loans. R* *esponsibilities:* Serve as subject matter expert (SME) regarding Caliber's policies, procedures, products, promotions and technology.* Manages multi-state loan pipeline of loans.* Conducts daily review and follow-up with customers and vendors regarding outstanding items; gather necessary documentation as needed. * Responds to business partners' e-mails, questions and phone calls.* Communicates to Processing Supervisor if unable to achieve a timeline or to resolve an error.* Escalates any fraud files to Risk Management Leadership Team.* Communicates to Branch Manager and Loan Consultants on status/needs.* Coordinates pipeline management with Loan Consultant.* Manages key dates, for example, lock expiration, contingency date, contract date, credit doc expiration, ECOA, MDIA and other compliance related dates.* Performs data entry to update all internal computer systems and loan files with notes regarding all actions that affect the loan in accordance with company requirements.* Maintains contact with customer to provide status updates.* Reviews HUD 1 Settlement statement for accuracy and provides to closing agent.* Reviews title reports, payoffs, appraisals, income documents, hazard insurance, and all supporting conditions for required standard compliance prior to underwriter submission.* Provides customer and closing agent necessary requirements for completion of loan closing.* Coordinates scheduling of loan closings with customer and closing agent.* Attends regular pipeline meetings and system training updates.Required experience: