Mortgage Loan Officer - Chatsworth

Job Title:  MORTGAGE LOAN OFFICER 

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family!

Overview: 

We are seeking a dynamic Mortgage Loan Officer who will be responsible for promoting products and services while developing and maintaining a quality referral network of business and personal relationships in the greater Houston metropolitan area. The right candidate will have a sense of urgency, excellent time management skills, the ability to improve operational efficiency through thoughtful process improvement, and a strong commitment to delivering best in class service.  

About You: 

• Customer Service:    You will provide support to the primary daily processes and regulatory  requirements of the residential lending department.
• Teamwork:    Your ability to encourage and exchange creative ideas, to provide practical solutions to problems, will be used to promote innovation.
• Communication:    Your effective communication style will be used to transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. 
• Initiative:    Your high level of initiative and personal responsibility will enable you to manage multiple priorities simultaneously in an effective and professional manner. 

What You Will Do:

• The core responsibility is to increase residential mortgage loan production by soliciting members or non-members as you meet the department’s new loan application and funding goals. 
• Must offer retail mortgage loan products and cross-sell financial products and services, as needed by the member including depository accounts to existing or potential members.
• Expected to continuously seek out opportunities through outside sales activities to increase loan growth and revenue.
• Assist in the qualification of applicants for appropriate mortgage loan products based on underwriting guidelines.
• Will obtain pertinent information to process loan applications and ensure data and documents are accurately entered into the loan origination system (LOS).
• Work closely with loan processors and the loan department to ensure a complete and quality loan package.
• Responsible for educating applicants of available products and other loan alternatives while cross selling products and financial services appropriately to meet our member’s needs. 
• Will negotiate loan terms while providing the necessary disclosures in accordance with Reg Z and RESPA.
• Will communicate loan conditions and status directly to applicant and associated Real Estate agents.
• Complete timely follow-up on all leads and pending loan applications to ensure expected turnaround time, meeting established department service level agreements (SLAs).
• Provide the highest level of service by promptly responding to member needs in a professional, friendly, and respectful manner. 
• Develop business relationships with key organizations and network groups.
• Support department business development goals through effective calling efforts on prospects.
• Monitor market conditions while making recommendations for new products and services.
• Conduct Real Estate training and home buying seminars.
• Some travel may be required.

What We Are Looking For:

• Bachelor’s degree in business or related field or related experience 
• Three years of progressive experience in a related position
• Understanding of related legal and regulatory requirements
• Maintain a valid driver’s license, current auto insurance and NMLS registration
• Strong organizational and time management skills
• Ability to prioritize effectively, working in a fast-paced environment
• Strong oral and written communication skills, including ease in presenting information to a group
• Bi-Lingual (Spanish speaking) preferred
• PC Skills: Word, Excel, Microsoft office

Key words: banking, credit union, mortgage loan officer, mortgage loan originator, mortgage loan consultant

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Equal Opportunity Employer – Veteran / Disabled

Drug-free workplace

Pay Grade Info:

To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State.  We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies.  Final offer amounts are determined by multiple factors including skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:  $31– $38 hourly

Perks Important to You:

Our Team Members enjoy the following rewards and benefits:

· Competitive pay, (base, commissions, and incentives)

· Subsidized health care including medical, dental and vision

· FSA and HSA

· Company-Paid Life and A&D insurance

· Discounts on loans (must be a member)

· Paid Vacation, Holiday, and Sick time

· 401k Retirement Saving Plan with a 6% safe harbor employer match

· Educational Assistance Program and more!

About Us:

Founded in 1957, Premier America is one of the nation’s largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.

Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.