Job Title: Quality Assurance Specialist
Reports To: Quality Assurance Coordinator
Program: Quality
Location: Remote (On-site as needed)
Hours Per Week: 35
FLSA Status: Exempt
Salary Range: $55,000 – $65,000 annually
Summary Description: The Quality Assurance Specialist will play a critical role in maintaining high standards of care across programs at Greater Mental Health. This position is responsible for conducting detailed chart reviews as per programmatic policies, procedures and best practices guidelines, identifying areas for improvement, and providing individualized feedback and training to staff. The Quality Assurance Specialist supports quality initiatives and strengthens the overall program effectiveness.
Key Responsibilities:
Regulatory Knowledge:
Chart Audits:
Feedback and Reporting:
Staff Training and Development:
Process Improvement:
Key Competencies:
Key Performance Indicators (KPIs):
Requirements:
Special Considerations:
Hours per week, reporting structure, and location are subject to change per program needs.
Mandated Reporter:
This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.
Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.
Harris Computer
Wheely
Harris Global Business Services (GBS)
Centene Corporation
VIRTUA