Customer Service Representative

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Minimum of 2-3 years of relevant experience in customer service, sales support, or tech product support., Background in FINTECH and Financial Service Industry., Strong verbal and written communication skills., Experience with CRM systems, Live Bots, and proficiency in Microsoft and Google suite products..

Key responsibilities:

  • Handle customer service requests and inquiries.
  • Collaborate effectively within a team environment.
  • Utilize CRM systems and Live Bots to support customer interactions.
  • Maintain high attention to detail and stay organized.

Henedroit, Inc. logo
Henedroit, Inc. Human Resources, Staffing & Recruiting TPE https://henedroit.com/
11 - 50 Employees
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Job description

QUALIFICATIONS

1. Minimum of 2-3 years of relevant work experience in customer service, sales support, tech product support, or similar functions.

2. With a background in FINTECH (Financial Technology) and Financial Service Industry.

3. Strong communication skills both verbal and written.

4. Excellent collaboration skills to work within a team.

5. Handling customer service requests and inquiries.

6. High attention to detail. Organized.

7. Experience working with CRM systems and Live Bots

8. Navigate Microsoft and Google suite Products

9. Tech-savvy with a passion for learning new technology.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Detail Oriented
  • Collaboration
  • Communication

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