The primary responsibility of this role is to aid HLM's Project Management team in the successful onboarding of clients' website and digital projects. You will work closely with clients and the internal team throughout the project lifecycle.
You will be involved in:
The project intake process
Setting up new projects
Contacting clients to arrange meetings
Collecting assets
Offering support
This role requires an enthusiastic, organized self-starter with a passion for client service and project management. The goal is to train and develop into a full-time Project Manager.
Success in this role is based on your ability to stay organized while supporting multiple Project Managers and working directly with clients.
Provide daily administrative support to the Project Management team
Manage internal supporting projects and entry-level website/digital projects
Keep Project Managers informed of tasks, statuses, risks, and issues
Prioritize and manage multiple tasks/projects in a fast-paced environment
Understand the project management process across different project types
Organize, attend, and participate in client and internal meetings
Document and follow up on important actions and decisions from meetings
Review client requests, clarify when needed, and organize for team execution
Review internal deliverables before sending to clients to ensure quality
Undertake project tasks as required
Ensure project deadlines are met
Respond promptly to team and client inquiries
Maintain understanding of project scopes, goals, and timelines
Oversee project work across multiple disciplines
Observe and learn the Project Manager responsibilities to eventually lead projects
Bachelor's Degree in a related field
1 year of experience in project coordination or project management
Excellent written and verbal communication skills
Outgoing, personable, and able to build professional relationships
Positive, energetic, and eager to learn in a dynamic environment
Exceptional note-taking skills
Detail-oriented with strong organizational abilities
Excellent time management a must
Creative problem solver, passionate about learning
Strong work ethic and self-motivation
Comfortable working remotely when needed
General understanding of digital marketing and web environments
Works well independently and as part of a team
Experience with tools like Teamwork Projects, Trello, or JIRA is a plus
Bachelors Degree (B.S./B.A.) in Business, Marketing, Management, or related field
1-2 years of experience OR a combination of education and relevant experience required
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