Offer summary

Qualifications:

10+ years of experience as a Product Owner or similar role in IT service management., Strong understanding of Agile methodologies and product management principles., Excellent communication and stakeholder management skills., Experience with backlog management tools like Jira..

Key responsibilities:

Define and communicate the product vision and strategy.

Create, prioritize, and maintain the product backlog.

Engage with stakeholders to gather requirements and translate them into user stories.

Develop and maintain the product roadmap.

Job description

Job Title

Product Owner - ServiceNow

Job Description

So, who are we?

Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your team

This role is part of our ServiceNow team, which manages and optimises our ServiceNow platform to enhance service delivery and operational efficiency across our global service offering, ServiceNow.

Your role in the Team's Success

Your primary responsibility will be to drive the product vision, manage the product backlog, and ensure the development team delivers high-quality features that meet customer needs and business objectives. The Product Owner will bridge stakeholders and the development team, ensuring clear communication and alignment.

What you'll do

Define and articulate the product vision and strategy, ensuring alignment with business goals and customer needs.
Create, prioritize, and maintain the product backlog, ensuring it reflects the product vision and strategic priorities.
Engage with stakeholders to gather requirements, translate them into actionable user stories, and plan sprints with the development team.
Write clear and concise user stories with well-defined acceptance criteria, ensuring the development team understands them.
Develop and maintain the product roadmap, ensuring it aligns with the organization’s strategic direction and priorities.
Drive improvement initiatives, conduct market research, and track key performance metrics to enhance the product and identify growth opportunities.

What you'll need for this role

Key Qualification Requirements:

10+ years of experience as a Product Owner or in a similar role within IT service management or related fields.
Strong understanding of Agile methodologies and product management principles.
Excellent communication and stakeholder management skills.
Ability to prioritise and manage multiple tasks effectively.
Experience with backlog management tools (Jira)
Analytical mindset with the ability to make data-driven decisions.
Familiarity with market research and competitor analysis.
Beneficial; experience working with ServiceNow

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

Lead and Inspire: Drives trust, alignment, and enthusiasm
Think Big: Focus on the problems that most impact commercial outcomes
Champion the client: Understand and prioritise client's needs
Deliver at pace: Push for fast, sustainable growth;
Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:

• Matched giving for your fundraising activity
• Flexible working hours and work-from-home opportunities
• Performance-related bonuses
• Pension, insurance and medical plans
• Career-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platform
• Contribution to gym memberships and more
• A day off on your birthday
• Two days volunteering leave per year