Business Analytics Specialist

Location: Hybrid - Kingston, Toronto or Montreal

Empire Life is looking to hire a Business Analytics Specialist to join our Business Intelligence & Analytics team!

Why pursue this opportunity

Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

The opportunity - collaborate with cross-functional teams and work on a variety of projects that will keep you engaged and continuously learning.

What you’ll be working on

• Use statistical tools to perform complex data manipulations and provide reports that enable management to drive increases in sales, revenue, and profitability
• Provide reports to management that contain key metrics to enable sound decision making that meet customer service commitments
• Develop complex models for reporting key business metrics and identifying opportunities for improvement, including spreadsheets, machine learning, and visualization solutions
• Act as liaison with IT to assess business needs and business risk, and conduct analysis to support the Divisional portfolio of strategic and business initiatives, system projects and maintenance work
• Provide operational business intelligence, fact-finding, diagnostics and data mining; compile data requirements and make recommendations for change and conversion
• Provide training to team members; promote data literacy within the organization
• Develop consistent and standardized methods of collecting and reporting information
• Ensure quality delivery and implementation of end user applications and associated process changes with appropriate communication for integration into business unit operations 
• Other duties as assigned

What we’re looking for you to have

• 3+ years relevant work experience 

• Completion of University degree with courses in Business Analytics, Computer Science, Mathematics and Statistics 

• Advanced knowledge of Microsoft Excel 

• Advanced skills in programming SQL, Python, C++

• Knowledge of Business intelligence tools (e.g. Power BI, Tableau, Spotfire)

• Knowledge of the Insurance business: processes, systems, data sources, customers, products, channels, regulations, competition, industry trends

• Knowledge of statistical principles and machine learning concepts

• Well-developed analytical, evaluation, decision making and problem resolution skills

• Attention to detail/accuracy

• Well-developed communication, negotiation, persuasion and/or presentation skills to a variety of stakeholders

• Ability to prioritize and balance multiple tasks or projects

• If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases

• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions

• Competitive uncapped commission, for sales positions

• A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account

• Flexible work arrangements and an annual allotment of personal health days.

• Four weeks annual vacation from hire date

• A defined contribution pension plan with generous employer matching

• Top up programs for parental leave and compassionate leave

• Employer-sponsored wellness and recognition programs

• A cash employee referral program

To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. 

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .