Loan Specialist (LO)

Department:  Credit                                                                      

Reports to:  Senior Credit Manager

Amount of Travel Required:  As Needed                              

Schedule:

• Hybrid – 4 days in-office, 1 day remote after training

Salary Grade Level: 10

Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 150,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce.  Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence.  We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance.

YOU COULD BE PAID:

• $70,000 to $90,000 (total compensation)

POSITION SUMMARY:

The Loan Specialist position exists to assist consumers in obtaining mortgage loans. 

ESSENTIAL FUNCTIONS:

• Presents or communicates credit terms for the purposes of negotiating prospective credit.
• Ensures proper communication to maintain a level of excellence in the Customer Experience.
• Analyzes and approves mortgage loans by examining applicant and financial information to determine credit worthiness.
• Markets and promotes Vanderbilt Mortgage and Finance, Incorporated by developing and cultivating relationships with our company Home Centers and prospective Home Buyers. 
• Ensures timely and efficient processing of credit applications and communication to individual Home Centers.
• Possesses lending authority according to guidelines.
• Maintains licensing for assigned states.
• Services 4-13 home centers for the purpose of providing programs to our home buyers.
• Helps determine appropriate loan products for individual home buyers; this would include Conventional and FHA products.
• Reviews applications for income, employment and credit report information and compares to FHA guidelines and Vanderbilt credit overlay for FHA Title II loans when applicable.
• Reviews AUS findings to structure and require conditions for underwriting of government back loan products.
• Pulls and reviews independent 3rd party credit reports outside of the LOS for review of non-borrowing individuals and updates LOS accordingly for government backed loan review.
• Establishes direct interaction to provide mortgage products.
• Maintains punctuality and attendance standards.
• Performs other duties as assigned.

QUALIFICATIONS:

• 1-year experience and an undergraduate degree or equivalent experience in lending.
• Knowledge of available loan products to better serve the home buyer.
• Must be able to pass a national licensing test, state licensing test, and meet other various state defined criteria to achieve and maintain specific mortgage professional licensing.
• Ability to effectively communicate and interact with internal customers and external consumers via phone, email, and fax.
• Good interpersonal skills and a strong desire to provide exceptional customer service.
• Ability to manage multiple duties with a sense of urgency.
• Great attention to detail and organizational skills.
• Travel and flexible hours in work schedule necessary.
• Ability to work in a team environment.
• Strong computer skills.
• Knowledge of AS/400, Word, and Excel a plus.

PHYSICAL DEMANDS:

• Must be able to remain in a stationary position 75% of the time.
• Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
• 90% communication methods completed over the phone.
• Must be able to exchange accurate information at all times.
• Ability to identify and assess account status and determine appropriate process.
• Constantly works in an indoor temperature controlled, sealed window office environment.