Program Coordinator at Sepsis Alliance

Program Coordinator
Sepsis Alliance
Location: Remote

Reports To: Director, Community Education and Support

Employment Type: Full-time

FLSA Status: Non-Exempt/Hourly

About Sepsis Alliance
Sepsis Alliance, a leading patient advocacy organization, is saving lives and reducing suffering by improving sepsis awareness and care. Through Sepsis.org, Sepsis Alliance Institute, Sepsis Alliance Voices, and Sepsis Alliance Connect, Sepsis Alliance is providing healthcare professionals, the general public, and those touched by sepsis with the education, support, and advocacy to save lives and limbs. Sepsis Alliance is enacting and influencing positive change for the 1.7 million people diagnosed with sepsis each year, including the 350,000 adults and 6,800 children who die in the U.S. Infection prevention is sepsis prevention™. For more information on Sepsis Alliance, a GuideStar Platinum Rated and Charity Navigator Four-Star rated 501(c)(3) charity, visit www.sepsis.org.

Position Summary
Sepsis Alliance is seeking a mission-driven and detail-oriented Program Coordinator to join our growing team. As the nation’s first and leading sepsis organization, Sepsis Alliance is dedicated to saving lives and reducing suffering by improving sepsis awareness and care. This role plays a vital part in advancing that mission by supporting organizational operations and driving strategic initiatives.

The ideal candidate brings a collaborative mindset and a deep commitment to impactful, purpose-driven work. Working with both the Public Education, Awareness, and Support team and the Healthcare Professional Education and Training (PET) team, the Program Coordinator will ensure optimal creation and distribution of educational activities for healthcare professionals across the continuum of care, while working collaboratively with staff and volunteers to deliver virtual support programming and other resources to those personally impacted by sepsis.

Key Responsibilities

Responsibilities may include, but are not limited to:

Member and Event Support:

• Serve as first-line contact for support inquiries from Sepsis Alliance Connect and Sepsis Alliance Institute users
• Co-facilitate, along with volunteer facilitators, approximately 50% of recurring and one-time Sepsis Alliance Connect virtual programming, including peer support conversations
• Moderate discussion forums on community website
• Prepare for virtual conferences and symposia for healthcare professionals, including general planning, speaker communications, attendee support, and registration tracking
• Support sponsors in optimizing virtual exhibit booths and gathering materials
• Coordinate deliverables for special projects with educational components

Program Coordination and Resource Management:

• Manage logistics of virtual programs: set up Zoom links, send calendar invites, and track registrations
• Coordinate schedules and documentation with presenters/facilitators
• Coordinate email communication and reminders
• Maintain healthcare professional documentation folders and project management tools
• Maintain user feedback database and identify areas for improvement
• Coordinate and prepare deliverables for grant-funded projects

Content Management:

• Add multimedia content, including webinar recordings and event fliers, to Sepsis Alliance platforms
• Update content on member community website
• Maintain Sepsis Alliance Connect’s External Resources Directory
• Update Sepsis Alliance Institute course library
• Post webinar and event information
• Support maintenance of Sepsis.org website content in collaboration with communications team
• Manage online community calendars
• Create and edit presentations and materials

Database and Reporting:

• Generate and import participant reports for Sepsis Alliance Institute webinars
• Prepare data reports, including the monthly Impact Reports and weekly program update email reports
• Maintain databases for contacts, registrants, and sponsors
• Support compliance with accreditation standards
• Support Grants Manager with project reporting

General Administration

• Attend team and one-on-one meetings
• Maintain understanding of and suggest improvements for Sepsis Alliance systems and processes, including Monday project management, OneDrive, Salesforce, MS Teams, and others as needed

Qualifications

Ideal candidates will possess:

• Experience or strong interest in patient/family engagement
• Experience or strong interest in continuing education for healthcare professionals
• Excellent written and verbal communication skills, comfortable communicating professionally and empathetically with sepsis survivors and caregivers, healthcare professionals, and business executives
• Experience with community management and learning management systems, Higher Logic and Elevate a plus
• Experience with virtual meeting and webinar software, Zoom and Teams a plus
• Experience with web content management, WordPress a plus
• Experience with project management platforms, Monday.com a plus
• Experience with survey tools, Jotform a plus
• Database experience preferred, Salesforce a plus
• High level of familiarity with Microsoft Office suite, especially PowerPoint and Teams
• Ability to work both independently and collaboratively, experience working remotely preferred
• Ability to meet project deadlines while juggling multiple tasks
• Education, experience, or interest in not-for-profit work and/or healthcare a plus
• Occasional evening availability (currently up to 4 evening programs each month)
• College degree with 1-3 years of experience
• Commitment to diversity, equity, inclusion, and the values of Sepsis Alliance.

Workplace Culture & Benefits

Sepsis Alliance is committed to fostering a supportive, inclusive, and flexible workplace that values the well-being of all team members.

Compensation & Pay Transparency

The salary range for this position is $60,000–$70,000 annually, commensurate with experience, responsibilities, and geographic location.

Health & Financial Benefits

• Medical, dental, and vision insurance for eligible employees
• 403(b) retirement plan with immediate eligibility
• Tuition assistance for eligible full-time employees after one year of service
• Monthly remote work stipend (currently $100/month)
• Eligibility for Public Service Loan Forgiveness (PSLF) through our 501(c)(3) status

Time Off & Wellness

• 15–20 vacation days per year based on tenure
• Paid sick and safe leave (40 hours annually)
• 10+ paid holidays per year including Christmas Eve, New Year’s Eve, and Juneteenth
• Monthly Team Wellness Days (last Friday of each month, January–October)
• PTO day on your birthday
• Paid bereavement leave
• Paid time off for jury duty and voting as required by law

Equal Opportunity Employer

Sepsis Alliance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available for candidates with disabilities during the hiring process in accordance with the ADA and other applicable laws.