Engineering Manager – Platform & Infrastructure - Santiago

Why Topsort? Why now?

Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.

What it’s like to work at Topsort

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

What is this role like？

We’re looking for an experienced Engineering Manager – Platform & Infrastructure to lead a cross-functional team responsible for the core components of our ad platform—ranging from backend auction systems and developer infrastructure to CI/CD tooling and cloud architecture. This role is ideal for someone who thrives in high-scale environments, leads with clarity and empathy, and loves working across disciplines to bring architectural vision to life.

You’ll manage backend, infrastructure, data, and frontend engineers—building scalable, real-time services in Go, Python, and Rust. You’ll also oversee the reliability and evolution of our core APIs, auction systems, and internal tooling that powers all Topsort engineering.

You will:

• Lead and mentor a high-performing team of engineers across backend, platform, and infrastructure
• Own the development of core systems like the Auction Engine, Information APIs, and developer tools
• Define and drive the technical roadmap for cloud infrastructure (GCP), CI/CD, monitoring, and platform scalability
• Guide backend architecture decisions involving distributed systems, microservices, and high-throughput environments
• Collaborate closely with product, design, and other engineering managers to ensure smooth planning and execution
• Champion engineering excellence: thoughtful system design, scalable abstractions, automation, and observability
• Lead incident response, root cause analysis, and long-term reliability planning
• Foster a strong team culture that prioritizes ownership, speed, and continuous improvement

Requirements:

• 8+ years of software engineering experience, including 3+ years managing or leading engineering teams
• Deep understanding of distributed systems and backend architecture in cloud-native environments
• Hands-on experience with Go, Python, or Rust in production systems
• Experience building and maintaining platform components like APIs, CI/CD pipelines, and internal tooling
• Familiarity with Kubernetes, Terraform, GitHub Actions, and modern observability stacks
• Experience managing performance, scale, and reliability in production systems
• Excellent communication skills and experience working in fast-paced, remote-first environments

Nice to Have:

• Previous experience in ad tech, auction systems, or financial tech
• Exposure to real-time data pipelines, streaming frameworks (Kafka, Flink, etc.)
• Familiarity with developer platform practices (service catalogs, GitOps, IDPs)
• Passion for mentoring engineers and cultivating inclusive team environments
  
  

About Topsort

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed

Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology. 

Topsort Culture

• Speed: We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”
• Fast Growth: We believe startup scaleup is just like a team sport. It's been written in our motto since day 1 that we are collaborative internally, competitive externally, and never the other round around. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team. 
• Intellectual Rigor and Individuality: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You’ll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1. From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don’t take management with a cookie cutter approach - but rather we cherish your quarks and think it makes us stronger.