Offer summary

Qualifications:

Medical background preferred., Proficient in MS Office and Google Suite., Strong verbal and written communication skills., Experience in BPO or similar roles is a plus..

Key responsibilities:

Manage practice calendar and schedule appointments.

Record and maintain accurate patient information.

Handle patient inquiries and administrative tasks.

Conduct insurance pre-authorizations and complete claims paperwork.

Job description

Job Description:

The Medical Virtual Assistant is responsible for the delivery of services or projects contracted by the Client. Services or projects include the following:

Scheduling - Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.
Records Management - Tracking and recording all information for each patient is necessary to create an accurate medical history for future diagnoses.
General patient inquiries - Clearing emails and handling administration-related inquiries, such as payments, facilitating referrals, or transcribing documents.
Insurance Processing - Conduct pre-authorization of inquiries with insurance or medical aids and complete claims paperwork.

Requirements: