Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.
Working at Aria Matters!
The Position
The Salesforce Application Support Specialist is responsible for providing Tier II technical support for the daily operations of Aria’s Salesforce Production platform, including user access, permissions, settings, and workflows.
Tier II technical support responsibilities also include monitoring integrations, automations, and alerts on a daily basis, ensuring that the systems are fully functional for the Salesforce users and business units that depend on data and performance reliability. This role will serve as a subject matter expert on the Salesforce platform and installed packages
ESSENTIAL DUTIES & RESPONSIBILITIES
Preferred:
OTHER QUALIFICATIONS
PHYSICAL EFFORT & WORKING CONDITIONS
Benefits
We offer a comprehensive benefit package for you and your family, including:
First Advantage
Penn State University
Ezypay
Aussie Internships & Careers
iTernity GmbH