Auto Claims Representative (Fire & Theft)

The Commercial Auto Claims Adjuster (Fire, Theft and Total Loss) will be responsible for evaluating and resolving all components of such First Party auto claims. This position will require experienced knowledge of state commercial automobile claims adjusting practices, as well as the ability to deliver excellent customer service.

Berkshire Hathaway biBerk offers a collaborative company culture with outstanding benefits and competitive compensation. Our success is founded on our strong reputation, and we have received an A+ “Superior” grade by the leading independent insurance rating organization. Backed by our ultimate parent company, Berkshire Hathaway Inc., our brand is founded upon trust, service, and innovation. If you’re looking for an employer with integrity and flexibility, keep reading to learn about our benefits and job openings.

Job Responsibilities

The Auto Claims Adjuster – Auto Fire, Theft and Total Loss is responsible for conducting commercial automobile claim investigations adjusting in a remote office setting. The Adjuster is also responsible for, but not limited to:

• Investigating losses and identifying coverage issues.
• Identifying red flags for potential fraud indicators
• Working with Independent Appraisers and Experts (arson, fraud investigators, law enforcement, fire department personnel, forensic accountants, accident reconstructionists, attorneys, for example)
• Obtaining, reviewing and recommending action plans pertaining to claim estimates, evidence, reports.
• Handling First-party Fire and Theft Total loss claims, 3 years plus.
• Handling Total Loss, Fire, Theft, 3 years plus.
• SUI investigation as it related to Fire and Theft claims, 3 years plus.
• Negotiating storage fees and towing charges.
• Establishing accurate damages valuations and reserves.
• Processing payments.
• Taking recorded statements from insureds, claimants.
• Maintain claim file per best claim practice guidelines.
• Obtain and maintain all required state licenses.
• Preferred Knowledge

Qualifications

• Excellent written and verbal communication skills with attention to detail
• Experience in investigating coverage, writing coverage letters.
• Strong organizational and computer skills
• Excellent time management skills with the ability to prioritize
• Ability to switch focus at a moment’s notice
• Ability to multi-task
• Self-motivator: works independently with minimal to moderate supervision
• Past experience handling commercial Auto Fire and Theft property damage claims
• Preferred past experience as a Fraud Investigator or working with similar groups, state/local task- forces and/or fraud bureaus
• Self-motivator: works independently with minimal to moderate supervision
• Past experience handling commercial Auto Fire and Theft property damage claims
• Proven record of top tier performance ratings
• Bachelor’s degree required
• Ability to formulate solid action plans to resolve claims
• Ability to effectively present files in front of groups
• Ability to travel for company / claim related events if needed

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some highlights of our benefits are:

• Great work environment with growth opportunity
• Subsidized downtown parking (for in-office positions)
• Competitive compensation
• Generous amounts of vacation and sick time
• Closed on major holidays
• 401(k) with company match
• A fantastic healthcare package
• Tuition reimbursement after 6 months of employment
• Service recognition after 5 years of employment

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided.  The salary range for this position is $65,000 - $85,000 per year.  Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.