Head of Operations

Job Description:

Head of Operations - Greycon

Established in 1985, Greycon Software Ltd. is a global leader in providing specialized supply chain planning and optimization software, including Manufacturing Execution Systems (MES), planning and scheduling, and trim optimization solutions (X-Trim®, opt-Studio®, GreyconMill™). Our innovative software helps roll-based and flat-sheet manufacturing industries—such as paper & board, plastic films & flexible packaging, nonwovens, and metals—to reduce waste, improve efficiency, and enhance customer service across over 500 plants in more than 45 countries.

Since 2019, Greycon has been a valued part of Vesta Software Group, a division of Constellation Software. Vesta Software Group specializes in acquiring, managing, and building vertical market software businesses globally, with a strong emphasis on operational excellence, sustainable growth, and nurturing talent. This relationship provides Greycon with enhanced global reach and resources, particularly supporting our active M&A strategy.

Role Overview:

The Head of Operations is a crucial executive leadership role responsible for the operational efficiency and overall performance of Greycon's core operational functions globally. This includes direct leadership of the finance teams in Greycon UK, Greycon LATAM, Greycon Greece, Greycon DACH / WM data subsidiary, Greycon China, Greycon India, and finance teams within new companies as we acquire them. The role also encompasses oversight of group-wide Administration, IT, Systems, and global HR coordination.

As a key member of Greycon's Senior Management Team (SMT), you'll report directly to the Managing Director, Richard Brotherton, and play a vital role in ensuring robust financial controls, optimizing business processes, and driving scalability to support Greycon's growth. You'll collaborate closely with the Senior Leadership Team (SLT) to align operational objectives with overall company strategy. A significant aspect of this role involves close coordination and collaboration with Vesta Software Group's central finance and other operational functions, including a dotted line reporting relationship with Vesta HR, ensuring alignment with group policies, leveraging shared best practices, and contributing to group-wide initiatives.

Key Responsibilities:

Operational Leadership & Execution:

• Oversee and execute the global operational plan for Greycon, covering Finance, IT, Systems, and Administration, ensuring alignment with overall company objectives and Vesta Software Group's principles.

• Drive operational excellence, efficiency, and scalability across all responsible functions, implementing best practices and continuous improvement methodologies.

• As an SMT member, you'll contribute to Greycon's overall planning, decision-making, and policy development, working in alignment with the Senior Leadership Team (SLT).

• Manage risk and compliance within the operational domain, ensuring adherence to relevant legal, regulatory, and group requirements.

Financial Management & Oversight (Subsidiaries):

• Provide direct leadership and oversight to the finance teams in Greycon UK, Greycon LATAM, Greycon Greece, Greycon DACH / WM data subsidiary, Greycon China, Greycon India, and finance teams within newly acquired companies.

• Ensure robust financial planning, budgeting, forecasting, and reporting processes across these entities, meeting both Greycon and Vesta standards.

• Implement and maintain strong financial controls, policies, and procedures to safeguard company assets and ensure accuracy of financial information.

• Monitor the financial performance of specified subsidiaries and new acquisitions, providing insights and recommendations to the Managing Director and SLT.

Coordination with Vesta Central Finance & Operations:

• Act as the primary liaison between Greycon's operational functions (particularly finance) and Vesta Software Group's central finance and operational teams.

• Ensure timely and accurate financial reporting and consolidation in line with Vesta's requirements.

• Collaborate with Vesta central teams on group-wide financial policies, system implementations (e.g., ERP, financial reporting tools), internal audit, and treasury matters.

• Facilitate the adoption of Vesta best practices and shared services where appropriate to drive efficiency and consistency.

IT & Systems Management:

• Oversee Greycon's global IT infrastructure and operations, ensuring reliable, secure, and scalable technology platforms that support business needs.

• Lead the management of core business systems (e.g., ERP, CRM, financial systems), including selection, implementation, integration, and maintenance.

• Ensure robust cybersecurity measures, data protection policies, and disaster recovery/business continuity plans are in place and effective.

• Drive the effective use of technology to improve business processes and operational efficiency.

Administration & General Operations:

• Oversee group-wide administrative functions, ensuring efficient support services for all Greycon operations.

• Manage facilities, procurement (non-product related), and other general operational activities as required.

• Develop and implement policies and procedures to streamline administrative processes.

HR Coordination & Liaison:

• Coordinate global HR teams and functions across Greycon's international subsidiaries, fostering consistent practices and supporting local HR leads.

• Act as the primary liaison with Vesta Software Group's central HR functions, with a dotted line reporting relationship, ensuring alignment with group-wide HR policies, systems, and initiatives.

• Facilitate the implementation of group-wide HR best practices and support HR-related aspects of M&A integration.

Process Improvement & Scalability:

• Continuously review and optimize operational processes across Finance, IT, Systems, Administration, and HR coordination to enhance efficiency, reduce costs, and improve service quality.

• Ensure that operational frameworks and systems are scalable to support Greycon's organic growth and the integration of new acquisitions, in line with Vesta's M&A strategy.

• Team Leadership & Development:

• Lead, mentor, and develop high-performing teams within Finance (UK, LATAM, Greece, DACH/WM, China, India, and new entities), IT, Systems, and Administration.

• Foster a culture of accountability, collaboration, and continuous improvement within the operations organization.

• Set clear objectives, manage performance, and support the professional development of direct reports and their teams.

Required Qualifications & Experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, Operations Management, or a related field; MBA or relevant professional qualification (e.g., ACA, ACCA, CIMA) highly preferred.

• Minimum of 10-15 years of progressive leadership experience in operations and finance roles, with at least 7+ years in a senior management capacity overseeing multiple functions.

• Strong financial acumen and extensive experience in financial management, including P&L responsibility, budgeting, forecasting, financial controls, and reporting in a multinational environment.

• Proven experience leading and managing finance teams across different geographies, including integrating finance functions of acquired companies.

• Significant experience in overseeing IT, systems, and administrative functions within a technology or software company.

• Demonstrable success in driving operational excellence, process improvement, and scalability.

• Experience working within a group structure, liaising with a parent company's central finance and operational functions, is highly desirable.

• Experience in coordinating global HR functions and liaising with central HR teams in a group structure is highly desirable.

• Experience with M&A integration from an operational and financial perspective is an advantage.

• Understanding of revenue recognition principles and a good knowledge of IFRS 15 regulations is advantageous.

Key Competencies & Skills:

• Operational Leadership: Ability to lead and execute a clear operational vision aligned with business strategy.

• Financial Acumen: Deep understanding of financial principles, accounting standards, financial controls, and financial planning.

• Operational Excellence: Expertise in optimizing processes, driving efficiency, and implementing best practices across diverse operational functions.

• IT & Systems Knowledge: Strong understanding of IT infrastructure, business systems (ERP, CRM, etc.), cybersecurity, and data management.

• Leadership & Team Development: Proven ability to lead, motivate, and develop multi-functional, geographically dispersed teams.

• Communication & Interpersonal Skills: Exceptional ability to communicate effectively and build relationships with stakeholders at all levels, including executive leadership, subsidiary teams, and parent company counterparts.

• Collaboration & Influence: Skilled in working cross-functionally and influencing outcomes in a matrixed or group environment.

• Problem-Solving & Decision-Making: Strong analytical skills with the ability to make sound, data-driven decisions in complex operational scenarios.

• Change Management & Adaptability: Ability to lead teams through change, manage ambiguity, and adapt operational strategies in a dynamic global business.

• Business Acumen: Broad understanding of business operations, market dynamics, and the software industry.

• Global HR Awareness: Understanding of global HR operations, compliance, and best practices for coordination and liaison.

What We Offer:

• A significant executive leadership role with the opportunity to optimize the global operations of a market-leading software company.

• The challenge and reward of overseeing diverse operational functions across multiple geographies and integrating new acquisitions within the dynamic Vesta Software Group.

• A collaborative, international work environment with opportunities for substantial impact and professional growth.

• Opportunities for significant career progression, including potential promotion to the Senior Leadership Team (SLT).

• Competitive executive salary, bonus, and benefits package.

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

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