Senior Vice President of Sales

OUR COMPANY: Jeni’s Splendid Ice Creams is a modern American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton—who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made—Jeni’s has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 80 scoop shops (and counting), an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country.

MISSION & VISION: At Jeni’s, we’re unapologetically devoted to unique flavor—the distinctive quality that someone or something brings to the world. Flavor is at the intersection of everything we do, how we do it, why we do it, and who we do it for. Flavor is what you experience when you eat our ice creams—made with real ingredients grown and produced with care. We know that our flavors, the way we source, and how we make every single scoop (in fellowship and with an attention to detail that is unparalleled) is completely unique in the world of ice cream. The flavor of Jeni’s is what makes us truly special. It’s the way we make ice creams like no one else can. How we fearlessly go our own way, lean into our curiosities, and are guided by our imaginations. It’s the magic power we possess to build community wherever we go. Jeni’s is shorthand for open-mindedness, joy, and making people feel good. 

OPPORTUNITY & IMPACT: Reporting to Chief Executive Officer, Stacy Peterson, the SVP of Sales will be responsible for growing the Jeni’s wholesale/CPG business and increasing the momentum of an already established brand flywheel: three revenue channels that support and feed—rather than compete with—each other. This position is part of the Jeni's home office. The Jeni's home office is located in Columbus, Ohio.

Our product and brand are the engine at Jeni’s, and the SVP of Sales will deeply understand our retailer, category and customer needs. The SVP of sales will lead the strategy development, implementation, performance and measurement of the wholesale channel. Like all executives on the team, this leader will also support initiates that drive growth across three business lines (Shops, Wholesale and DTC), fueling innovation, driving awareness and affinity among new audiences, establishing emotional connections that convert new and casual customers into irrationally loyal vocal brand advocates for life, and more.

The right leader will have both a growth and a customer-first mindset, fueled by obsessive focus on the quality of our ice cream and supporting the amazing in-home experience our customers have when they eat it.  Always leading with the question: how do we want our customers to feel? Balancing long-term healthy growth and brand building against short-term goals. And finding ways to amplify the qualities that make our brand special, living out the ideals of an inclusive and open-minded company that people identify with and are drawn to.

RESPONSIBILITIES:

Strategic Leadership & Business Growth

• Define and deliver strategic objectives centered on accelerating net revenue growth, expanding profit margins, and increasing enterprise value.
  
  

• Develop and execute high-impact strategies that align sales, marketing, finance, and operations toward achieving long-term business goals.
  
  

• Identify and unlock new growth opportunities across channels, categories, and customers—ensuring sustainable and scalable expansion.
  
  

Retail Partnership & Category Leadership

• Serve as a senior relationship owner with key retail partners, driving mutual growth through category leadership, joint business planning, and innovative activation strategies.
  
  

• Lead efforts to grow total category value, not just brand share—delivering win-win solutions that benefit both the company and retail customers.
  
  

Sales Strategy, Planning & Execution

• Own the development and execution of channel-specific sales strategies, inclusive of forecasting, budgeting, and resource planning.
  
  

• Set ambitious yet achievable performance targets across core commercial KPIs: margins, profits, total distribution points (TDPs), velocity, price-pack architecture (PPA), and market share.
  
  

• Oversee new account launches and commercialization plans, ensuring cohesive trade strategies and successful market entries that meet internal and external expectations.
  
  

Operational Excellence & Cross-Functional Leadership

• Actively manage performance across both product categories, ensuring focus on profitable growth, operating efficiency, and brand health.
  
  

• Lead cross-functional alignment and execution by collaborating closely with internal teams in finance, supply chain, marketing, and operations.
  
  

• Use data and analytics to drive agile decision-making, optimize ROI, and maintain competitive advantage.
  
  

Team Leadership & Talent Development

• Build, lead, and inspire a high-performing team focused on accountability, collaboration, and results.
  
  

• Coach and develop team members at all levels, ensuring career growth, skill advancement, and succession planning across the organization.
  
  

• Foster a culture of ownership, inclusion, and performance excellence—empowering individuals to take initiative and drive outcomes.
  
  

• Establish clear goals and performance expectations while providing ongoing feedback and recognition to motivate and retain top talent.

The position is eligible for the following benefits:

• Competitive compensation

• Excellent insurance (health, dental, vision) 

• Paid time off, including sick, vacation, and holiday pay 

• 401k participation and 4% match on 401k contributions after 3 months of employment 

• A one-month paid sabbatical after 3 years of continuous service 

• Annual paid day to volunteer for a non-profit organization that matters to you 

• 50% discount at Jeni’s Scoop Shops and online

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.