Job description

Position Summary
This position will be responsible for the daily processes and activities as it relates to PMO. This position shall focus on day-to-day project activities. Additionally, the monitoring and reviewing field/service tickets and assuring all factors and associated activities are accounted for so GDS can bill correctly and fully for all services due from customers.

Essential Duties and Responsibilities

Assist in planning, coordinating, and executing projects under the guidance of the lead project manager.
Help monitor project timelines, budgets, and deliverables to ensure projects remain on track.
Conduct research, data analysis, and prepare reports on project progress and performance metrics.
Support the development and maintenance of the project documentation, including project plans, status reports, and risk logs.
Coordinate and schedule meetings, take meeting notes, and track action items.
Assist in identifying project issues and risks, escalating to project managers.
Assist in billing/invoicing of services.
Assist with ticket request and management.
Will leverage some or all of GDS platforms.
Stakeholder reporting
Other duties as assigned by Manager

Minimum Qualification (Knowledge, Skills, and Abilities)

Experience with Microsoft Office Suite, required
Analytical/problem solving skills and communication skills
Strong interpersonal skills, positive attitude, and motivation
Good follow through and follow-up skills
Ability to read, analyze, and interpret data
Experience with the billing process, preferred
Experience in telecom environment, preferred
Ability to effectively present information to team members
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to maintain consistent and reliable attendance
Ability to work in a team environment as well as independently

All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, or national group.

Required profile