Expand your skills and grow your career by being part of a growing Australian-based team here in the Philippines! If you are looking for a new job opportunity, apply now for this role!
Why you will love working with this Client?
This client is an Australian-based company that provides healthcare and medical services and products for hospitals, aged-care facilities, and at home. They have been in this industry for a long time now and they have established a good quality of service. Joining their team will surely open greater opportunities for your career!
Location / Shift
Manila Office, Morning Shift
NOTE: You must be willing to work in the office in the above office location to apply for this position
Job Description
The NetSuite Support Administrator we are in need of will manage and resolve internal NetSuite support requests and assist in ongoing NetSuite projects. This role includes hands-on configuration, report generation, process review, and workflow setup, as well as contributing to larger development and integration projects.
Responsibilities & duties:
- ● Triage and address NetSuite support tickets (relating to saved searches, reporting, workflows, form configuration, etc.).
- ● Support NetSuite-related projects by designing and optimizing processes, working with stakeholders, and scoping development needs.
- ● Document current and new NetSuite configurations and workflows.
- ● Collaborate with the NetSuite team and other business departments to enhance system strategy and functionality, ensuring processes follow business best practice
- ● Liaise with third party developers and stakeholders
- ● Understanding of SuiteScript and other programming languages is beneficial
Qualifications
- ● 3+ years of experience in NetSuite administration and support – including workflow setup, form and field customisation, business process mapping, report writing, saved searches, KPI reporting
- ● Strong organizational and communication skills for stakeholder management
- ● Understanding of finance processes (e.g., order to cash, record to report).
- ● SuiteScript proficiency is a plus
Why join optiBPO?
optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.
Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.
