Product Specialist - Corporate Scottsdale, AZ

Work for an Award Winning Company Culture!

Are you an independent, self-starting, team player with a positive attitude? Are you passionate about giving back to your community? Do you want to work for a company that we like to think as the “happiest place in mortgage” and has been voted a “Best Place to Work” for the last 17 years? Join our family at Homeowners Financial Group and you can take advantage of our great benefits.

Benefits:

• Award-Winning Company Culture
• Employee volunteer opportunities
• 9 paid holidays
• Generous paid time off policy
• Cigna Healthcare Benefits including medical, dental, vision, life, and disability
• Ancillary Benefits include: Hospital Indemnity, Critical Illness Indemnity, Accident Indemnity, MetLaw Legal Plan, Pet Benefit Solutions
• 401k with discretionary match
• Employee tenure program
• President's Club eligibility for both Sales and Operations staff

Who We Are: Homeowners Financial Group has over 300 employees in 41 offices across the country and has helped tens of thousands of homeowners realize home ownership. We are not your typical mortgage company: we foster a “family” environment, we give back to the community through dozens of charities and we love what we do!

Who We Want: We want a Product Specialist who reports to the Product Development Manager and is responsible for assisting in the development, implementation and maintenance of a vast suite of mortgage products and investor relationships. The Product Specialist is a vital member of HFG’s Secondary Marketing Department, and will work closely with other members of the Secondary Marketing team and must also forge strong relationships with all areas of Operations and Sales.  

Essential Duties:

• Aids in the development, implementation and maintenance of all mortgage products in compliance with agency, investor and regulatory requirements as they may apply
• May become the primary Subject Matter Expert for one/multiple specific set of mortgage products (i.e. DPA, Non-QM, Non-Conforming, etc.)
• May be responsible for assisting in the training/maintenance of various A.I. tools
• Will be required to develop and maintain product specific materials (i.e. matrices, job aides, etc)
• Will be required to assist in the development and maintenance of HFG’s intranet
• May assist sales/operations with questions related to mortgage products and loan scenarios
• May provide solo training on mortgage products to sales/operations 
• Serves as liaison with all departments to maintain current training and program accuracy
• Assists in completing new investor applications and annual recertifications 
• Serves as a point of contact with current investors 
• May be responsible for writing and sending official company-wide communications and updates 
• Aids in the on-boarding of products and investors into HFG’s LOS system 
• Source, grow, and manage new product projects as directed
• Works closely with Capital Markets and the Lock Desk to ensure product and pricing accuracy within HFG’s pricing and eligibility engine
• Aids in the maintenance of HFG’s wholesale broker list and all wholesale relationships
• Develops and maintains reports within Excel and other business intelligence platforms
• Will be required to make supported recommendations to management
• Perform administrative tasks required of the Product Department
• Participates in Homeowners internal meetings and required trainings
• Maintains a professional image and demonstrates an understanding of and follows all Homeowners Policies and Procedures
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent required
• Bachelor’s degree preferred
• Prior mortgage experience required
• Prior experience working 100% remote strongly preferred
• Proficient PC skills to include Excel, Word, PowerPoint, and Microsoft Outlook
• Proficient with remote working tools (Zoom, GoToWebinar, Microsoft Teams, etc.)
• Experience with Encompass/Optimal Blue and major origination systems preferred
• Working knowledge of mortgage origination process, FNMA, FHA, VA, RD, and SAFE ACT guidelines
• Working knowledge of Down Payment Assistance, Non-Conforming, and Non-QM products preferred
• Excellent written and verbal communication skills
• Must be able to think creatively and solve complex problems 
• Must be solutions focused
• Strong customer service skills to internal and external customers
• Ability to develop positive relationships
• Exceptional organization and time management skills
• Must be able to work effectively with a high degree of autonomy
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Must be able to implement written procedures
• Independent, self-starting, team player with a positive attitude

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job may require handling objects up to 10 pounds frequently and 20 pounds occasionally. While performing the duties described herein, the employee is regularly required to sit; use hands and fingers to handle or feel in addition to talking and hearing. The employee is frequently required to stand and walk. The noise level in the work environment is usually moderate. Office environment is normally climate-controlled.

Homeowners Financial Group is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit and business need.